Program Manager - Oklahoma/Kansas/Louisiana

Job Category: Operations Requisition Number: PROGR002303 Posted : May 12, 2026 Full-Time Locations Showing 1 location Pay or shift range: $70,000 USD to $80,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Internal candidates encouraged to apply. Supervision Received: Director of Operations Supervision Given: Operations Team Leader

POSITION SUMMARY

The Program Manager manages the operational unit to assist and support real-time operations. The Program Manager facilitates the utilization of resources to achieve customer satisfaction, productivity, payroll schedule adherence, and goal attainment.

RESPONSIBILITIES AND DUTIES

Develop and monitor key performance metrics to measure staff performance and operations functions Regularly evaluates business processes, procedures, and systems and makes recommendations for improvement Participates in business development for recently acquired contracts Participates in quality improvement projects and leads efforts in continuous improvement Monitors workloads of the group and re-assigns tasks appropriately Responsible for meeting payroll schedule requirements so that payroll is distributed on time Prepares reports Monitors and measures current compliance standards Collaborates with other managers and departments to develop, maintain, and update policies, procedures, and training materials Responsible for staffing, staff development, and training Builds and maintains relationships with states and agencies as the key liaison Develops staff in a way that aligns with the Company's vision and values Responsible for internal communications within the unit as well as with external stakeholders Applies GT Independence values to the operational group Other duties as assigned

EDUCATION

Bachelor’s Degree required. Bachelor’s in business management or business administration preferred.

EXPERIENCE AND QUALIFICATIONS

At least two years of Operations experience Excellent written and oral communication skills Experience in supervision and leadership Extensive experience in working on complex projects with critical thinking and problem solving Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines Ability to build positive relationships and communicate with people of diverse backgrounds and abilities Experience building highly effective teams Competence in Microsoft Office Suite Competence in utilizing multiple software applications

WORK ENVIRONMENT

Work is in office. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr GT Independence