Senior Commercial Loan Operations Officer

Senior Commercial Loan Operations OfficerOregon City - Oregon City, OR 97045Grow with Purpose at RivermarkRivermark Community Credit Union is a local, not-for-profit financial cooperative serving communities across Oregon and Washington. As a member-owned organization, we help people build stronger financial futures through better rates, lower fees, and personalized financial solutions.Our purpose is simple: we transform lives and communities together. That same commitment extends to our employees. We've built a culture where people feel valued, supported, and empowered to grow. We celebrate diverse experiences and perspectives and strive to create an environment where everyone feels a genuine sense of belonging and can show up as their authentic self.Build your career where you belong and help strengthen the communities you call home. At Rivermark, you'll grow with purpose, support your neighbors, and be part of something bigger.About the RoleAs our Senior Commercial Loan Operations Officer, you'll own Rivermark's commercial loan operations function, making sure commercial real estate, term, SBA, and line-of-credit loans are documented, closed, boarded, and serviced accurately and in full compliance. You'll serve as the final pre-funding control point and the subject-matter expert for loan documentation and operations compliance, leading audit and exam readiness and partnering with lenders, credit, compliance, and outside providers like title companies and attorneys.This is a high-impact role with room to shape the future. Beyond running a scalable, well-controlled operation, you'll partner with executive leadership to stand up a brand-new treasury management function, from readiness assessment and vendor selection to the operational and compliance framework behind it. If you're a commercial lending operations expert who loves building strong processes and driving things forward, we'd love to meet you.What You'll DoOwn the commercial loan operations function, with accountability for compliance and quality from origination through servicing, including the procedures, workflows, and internal controls that govern itOversee preparation of accurate, timely loan documents across commercial real estate, term loans, lines of credit, SBA loans, business Visa cards, and letters of creditOwn the commercial loan closing process and post-closing collateral and compliance monitoring, stepping in on escalated or complex issuesEnsure executed loan files are complete, imaged, and audit-ready, and that collateral stays perfected through UCC filings, title tracking, insurance, flood compliance, and exception clearingServe as the subject-matter expert for documentation and operations compliance, leading preparation for examinations and audits and remediating findingsMonitor the loan pipeline and post-closing exceptions, and develop and report operational metrics such as turnaround times, exception rates, and quality control resultsManage relationships and service levels with third-party providers, including title companies, attorneys, appraisal management companies, and environmental vendorsEstablish and administer the commercial loan quality assurance program, including pre- and post-closing testing, root-cause analysis, and corrective action trackingOversee maturity management, renewals, and change-in-terms documents, and ensure the integrity of loan servicing and accounting for the portfolioPartner with leadership to launch a treasury management function, including readiness assessment, product roadmap, vendor exploration, and product testingDesign the operational and risk framework for treasury services, covering onboarding, ACH and wire exposure limits, fraud controls, and compliance with Nacha Operating Rules and applicable regulationsQualificationsWhat You'll BringBachelor's degree, or an equivalent combination of education and experienceA minimum of five years of experience in commercial loan documentation, operations, or loan processing within a financial institutionA minimum of three years of treasury management experience within a financial institutionProfessional certification in commercial lending, loan operations, treasury management, or regulatory compliance preferredThorough knowledge of loan documentation, closing, and underwriting for commercial products, including commercial real estate, C&I term loans, lines of credit, and SBA 7(a) and 504 loansAbility to interpret legal documentation and regulatory requirements, and working knowledge of regulations such as NCUA Part 723, BSA/AML and Beneficial Ownership, the Flood Disaster Protection Act, and SBA Standard Operating ProceduresKnowledge of secured transactions and collateral perfection, including UCC Article 9 filings, title and escrow, and vehicle title requirementsDemonstrated ability to design procedures, internal controls, and quality control programs and to support exams and auditsStrong analytical and reporting skills, including operational metrics and general ledger reconciliation, with advanced Microsoft Excel proficiencyWorking knowledge of treasury management products such as ACH origination, wire transfers, positive pay, remote deposit capture, and online business banking, along with the related risk and regulatory requirements (Nacha Operating Rules, UCC Article 4A, Regulation CC, OFAC)Process improvement and project management skills, including implementing or enhancing loan origination, core, or document management systems