Business Service Officer II (Supervisor)

The General Services Department is accepting applications for a Full-time/Permanent Business Services Officer II (Supervisor) position.

Under the direction of the Staff Services Manager I, this position will oversee Housekeeping Operations. One of the most important duties is to evaluate and improve the operational efficiency and effectiveness of Housekeeping services while containing operational cost.

Knowledge of: English grammar and punctuation; principles and practices of public administration; financial record keeping; and housekeeping equipment, supplies, and cleaning procedures; personnel management and supervision; the department's EEO objectives the BSO II's role in it.


Ability to: Communicate effectively; learn rapidly; follow directions; analyze data accurately; reason logically; maintain the confidence and cooperation of those contacted during the course of work; and utilize good work habits; plan and direct the work of others; prepare Purchase and Service Orders for Housekeeping supplies and services; prepare budgetary data on such needs; and analyze situations and problems accurately and take an effective course of action; estimate future Housekeeping needs and cost of equipment, supplies and services and prepare budgetary data on such needs.


All applicants, regardless of the type of eligibility, must meet the minimum qualifications of the classification . A link to this information along with a duty statement is available below.


To ensure that your application will be considered for this recruitment the following items are required:

• An examination is required to obtain list eligibility in order to qualify for this job vacancy. Obtaining list eligibility is a separate process. You can view the requirements and take the examination by visiting the following link: Business Service Officer II (Supervisor) Examination

• You must complete the STD. 678 Employment Application and include duties performed with Supervisor's name and Contact information. All experience and education relatable to this classification should be included to demonstrate how you meet the minimum qualifications for this position. Incomplete applications will not be considered.

• Attach a copy of proof of degree and transcripts if education is required to meet the minimum requirements. Foreign transcripts must submit with a credential evaluation.

• If applicable, you must include copies of any documents that will support you meet the minimum qualifications for this classification (e.g. Training and Development Assignment or out-of-class experience approved and documented in your Department's Personnel Office).

Applications will be accepted until position is filled. Please note that the application submission cutoff date is set for the 31st of every month. Applications received after this date will be processed during the next monthly cutoff.


You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• BUSINESS SERVICE OFFICER II (SUPERVISOR)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-479353


Position #(s):
480-540-4973-001

Working Title:
Business Service Officer II (Supervisor)


Classification:
BUSINESS SERVICE OFFICER II (SUPERVISOR) $5,778.00 - $7,169.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Napa County


Telework:
In Office


Job Type:
Permanent, Full Time


Department Information
Founded in 1875, Napa State Hospital is the only state hospital in Northern California for persons struggling with severe mental illness. Classified as a low to moderate security facility, the hospital has a bed capacity to treat up to 1,362 patients on an attractive campus with treatment units located on 138 acres. Staff is dedicated and committed to delivering high quality, cost-effective, professional services and specialized programs in an environment that promotes continuous improvements in treatment for individuals with mental disabilities.

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals.

For additional information please visit


Department Website:


Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of State Hospitals - Napa
N/A
Attn: Exam/Hiring Unit - M.E.
2100 Napa/Vallejo Hwy


Napa , CA 94558


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of State Hospitals - Napa
N/A
Exam/Hiring Unit - Wilkens Cottage - M.E.
2100 Napa/Vallejo Hwy


Napa , CA 94558


09:00 AM - 03:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Benefits
Benefit information may be obtained by visiting the California Department of Human Resources (CalHR) web site and to the California Public Employees Retirement System (CalPERS) web site for retirement and health benefit information.


Other benefits include:

• Free Parking
• On-site childcare
• Electric Vehicle charging stations
• Beautiful walking trails and access to parks
• On-site exercise facility

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website:
Human Resources Contact:
Melissa Eilbracht
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Stephan Saunders
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Applicant Survey


Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareers Account (electronic application) is automatically redacted upon submission.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.