Facilities Manager

Facilities Manager Cleveland Botanical Garden Opportunity

The Facilities Manager is the primary facilities and maintenance operations lead for Cleveland Botanical Garden, reporting to the Director of Facilities. This role oversees facility cleanliness, maintenance, work order management, vendor coordination, assigned projects, staff supervision, and safe, reliable operation of building systems. The Facilities Manager participates in the CBG Site Management Team, collaborating with peer managers to ensure excellent guest, staff, rental, and event experiences, and prompt resolution of issues. Occasional evening, weekend, holiday, and emergency response work is required.

Position Details:

• Reports to the Director of Facilities
• Full-time, non-exempt position
• 40 hours a week guaranteed
• Monday Friday 7am 3:30 pm
• Medical, Dental, Vision benefits

Key Responsibilities

Key responsibilities of the Facilities Manager include, but not limited to:

• Maintenance, Facilities and Safety Management:
• Perform daily inspections to ensure facilities are clean, safe, and ready.
• Develop, document, and improve daily operations and maintenance plans.
• Ensure efficient operation of building systems, including mechanical, electrical, plumbing, fire suppression, and related systems.
• Ensure safe and efficient handling of tools, equipment, supplies, and materials; maintain operating manuals, safety data, and supply inventories.
• Conduct monthly safety inspections ensuring up to date safety data sheets, proper labeling and machine operations.
• Oversee campus fleet operations and fleet policy compliance.
• Coordinate work to minimize disruption to guests, staff, rentals, events, and daily operations.
• Assure high-quality fulfillment of all facility contracts and service agreements.
• Work Request Management:
• Maintain a customer-centered approach to work requests.
• Manage work orders using a CMMS work order system.
• Ensure work orders are prioritized, assigned, updated, and closed on time.
• Communicate proactively and frequently with departments about work request status, impacts, delays, and resolution plans.
• Staff Management & Development:
• Prepare and publish work schedules in coordination with the team.
• Hold scheduled, weekly one-on-one meetings with each direct report.
• Provide frequent performance feedback and coaching to direct reports.
• Conduct formal performance evaluations in accordance with company policy.
• Ensure staff complete required occupational safety training.
• Budget & Financial Administration:
• Provide substantive suggestions, input, and review for annual budgeting.
• Manage purchasing within budget, monitor expenditures, and reforecast quarterly.
• Draft specifications and obtain bids for projects.
• Review, code, route, and approve invoices using a cloud-based payables system.
• Capital Projects & Construction Management:
• Manage smaller capital maintenance and improvement projects as assigned.
• Monitor assigned project work for alignment with scope, specifications, safety expectations, and operational needs. Identify and coordinate solutions and corrective actions with contractors, staff, and Director of Facilities.

Qualifications and Skills

• High school diploma required; associate or bachelor's degree in a related field preferred.
• Five or more years of facilities management experience required.
• Five or more years of direct supervisory experience of staff required.
• Valid driver's license and availability for occasional evenings, weekends, holidays, and emergency response required.
• Preferred or required within a reasonable period after hire, as applicable: OSHA 10, OSHA 30, forklift and/or other equipment certifications, Siemens BAS training.
• Facility management certification, such as CFM or FMP, preferred.
• Proficiency with work order management software, Microsoft Outlook, Teams, Excel, and Word required.
• Working knowledge of building automation systems, including basic monitoring, setpoint adjustments, lighting control, schedules, and alarm response is required. Experience with Siemens highly desired.
• Working knowledge of payroll/timecard and invoice management systems preferred.
• Strong communication, customer service, problem-solving, and staff leadership skills.

Physical Requirements

• Move by foot across wet, slippery, uneven, rocky, or steep terrain
• Ascend and descend ladders and stairs
• Stand, bend, kneel, climb, reach, pull, push, sit, grab, and lift up to 50 lbs. regularly and 100 lbs. occasionally
• Use effective vision, hearing, and hand/arm dexterity
• Work indoors and outdoors in ambient temperatures from 0100F
• Travel by automobile or other transportation as needed

When you join HF&G, you join a team of professionals who are passionate about improving Northeast Ohio's communities through our mission-driven programs. Some of the additional reasons Holden Forests & Gardens (HF&G) is a great place to work: In addition to a hiring range of $62,000-$75,000, we offer Medical, Dental and Vision Benefits | Paid Time Off | 8 Paid Holidays a year | 403(b) | Employee sponsored life insurance, long term disability and short-term disability | Work in a beautiful environment within Greater Cleveland | Discounts in our stores & cafes | Free parking at both campuses anytime we are open | Free admission to many Northeast Ohio Museums | Free Employee Assistance Program | And Much More!