Program Manager, Contingent Workforce

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Program Manager, Contingent Workforce, you’ll be accountable for directing and controlling all phases of the client requisition process to support contingent labor hiring for assigned job categories, successfully optimize supplier relationships, ensure labor mix is optimal for site support and maintain program compliance. You will also participate in various program initiatives to positively impact talent quality, program costs, process efficiencies and risk mitigation for GXO.

Pay, benefits and more. 

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. 

What you’ll do on a typical day: 

• Support of hiring managers and suppliers in all stages of the requisition to invoicing process to ensure successful fulfillment of contingent workforce requirements 

• Consult and assist hiring managers in the approach and identification of quality resources in a timely manner 

• Manage cost controls and compliance to program processes 

• Build and optimize external supplier relationships to drive performance and ensure adherence to program processes and contractual obligations 

• Communicate opportunities for continuous improvement, issues and risks to leadership

• Train hiring managers and ensure compliance with hiring processes including the onboarding and offboarding of contingent workers

• Assist with supplier performance reviews/assessments and program reporting

• Review use of labor within a site, collaborate with the operations to ensure that the proper labor mix is used to support site needs

What you need to succeed at GXO: 

At a minimum, you’ll need: 

• Bachelor's degree or equivalent related work or military experience 

• 3 year of experience in contingent workforce programs or contingent workforce vendor management 

• 1 year of experience in contingent workforce programs or contingent workforce vendor managment supporting a 3PL environment

• Proven experience with Windows applications and Microsoft Office programs such as Project, Word, PowerPoint 

• Advanced Excel skills 

It’d be great if you also have: 

• Bachelor’s degree in Human Resources or similar field

• CCWP 

• 5 years of experience in contingent workforce programs or contingent workforce vendor management 

• 3 years of experience supporting contingent workforce in a 3PL environment

• Proficiency with vendor management systems; Fieldglass a plus 

• Experience supporting high volume requisition activity in a fast-paced environment 

• Excellent communication skills to partner and deal effectively with individuals and groups within and outside the organization 

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.