Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my first office in 2020 and expanded with a second location in 2025. We currently have a team of five, and we work closely across both offices to create a fun, supportive environment where people feel valued and motivated to grow.

Im a third-generation State Farm agent and have been with the company for 13 years my first job out of college was working in my dads office, and Ive been building toward agency ownership ever since as an aspirant. I graduated from Capital University where I played football, and outside of work Im a husband, a dad to a two-year-old daughter, and we have another baby on the way. Im also in a cover band and love spending time outdoors whenever I can.

Community involvement is a big part of who we are. Our office participates in about 12 community events each year, and we love staying connected with the people we serve. For our team, we offer a Simple IRA, $100 per month toward life and health policies, two group life policies, and licensing reimbursement after six months. Our culture is family-like, upbeat, and full of good energy we work hard, joke around, and treat each other like friends while still holding high standards.

Were looking for someone hardworking, coachable, positive, and reliable, with strong communication skills and a desire to build a long-term career. If you want to be part of a team thats growing, supportive, and genuinely enjoyable to work with, wed love to connect.

ROLE DESCRIPTION:
Jake Breakey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.