Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member Full Time in Lancaster - OH Replies within 24 hours Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

I opened my first office in 2020 and expanded with a second location in 2025. We currently have a team of five, and we work closely across both offices to create a fun, supportive environment where people feel valued and motivated to grow. I’m a third-generation State Farm agent and have been with the company for 13 years — my first job out of college was working in my dad’s office, and I’ve been building toward agency ownership ever since as an aspirant. I graduated from Capital University where I played football, and outside of work I’m a husband, a dad to a two-year-old daughter, and we have another baby on the way. I’m also in a cover band and love spending time outdoors whenever I can. Community involvement is a big part of who we are. Our office participates in about 12 community events each year, and we love staying connected with the people we serve. For our team, we offer a Simple IRA, $100 per month toward life and health policies, two group life policies, and licensing reimbursement after six months. Our culture is family-like, upbeat, and full of good energy — we work hard, joke around, and treat each other like friends while still holding high standards. We’re looking for someone hardworking, coachable, positive, and reliable, with strong communication skills and a desire to build a long-term career. If you want to be part of a team that’s growing, supportive, and genuinely enjoyable to work with, we’d love to connect.

ROLE DESCRIPTION

Jake Breakey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. Compensation: $40,000.00 - $60,000.00 per year

ADDITIONAL NOTES

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

JOIN A COMMUNITY OF GOOD NEIGHBORS

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none. #J-18808-Ljbffr Jakefromsfohio