Business Analyst-Software Development

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age.

Join TDI as we stand up a brand-new Agile development team at the forefront of federal IT modernization, delivering real digital transformation where it matters most. This is a rare ground-floor opportunity to architect, build, and integrate cutting-edge infrastructure solutions in support of some of our nation’s most sensitive and critical missions. The Business Analyst will work directly with customers to capture business and user requirements and communicate those requirements to the team. This role will define detailed stories and epics, with applicable acceptance criteria in collaboration with product owners, Subject Matter Experts (SMEs), and development teams where the candidate will facilitate meetings with internal technical and operational teams. In addition, this role will be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as planning and roadmaps.

Multiple openings are available across varying experience levels. These are fully onsite opportunities requiring a daily commute to the Washington, DC area. An active TS/SCI security clearance is required.

RESPONSIBILITIES:

• Gather, analyze, and translate business requirements into clear functional and technical specifications.
• Build datasets and visualizations to support reporting and analytics.
• Perform data extraction, cleansing, transformation, and maintain metadata and data dictionaries.
• Diagnose and resolve data issues, including performing manual data updates and extracts.
• Manage and update user stories in Atlassian Jira.
• Document current processes and partner with stakeholders to design improved future‑state workflows.
• Establish governance and lifecycle processes for key data domains.
• Conduct focus groups and synthesize qualitative findings with survey data.
• Mentor junior team members and support overall project delivery.
• Execute engineering activities such as requirements analysis, planning, integration, testing, documentation, deployment, and system evaluation.
• Ensure data accuracy and implement leadership‑approved updates.
• Partner with business and digital teams to align with strategic roadmaps and integrate data across systems.
• Define and communicate data attributes, definitions, and acceptable values.
• Build processes to monitor and remediate data health and communicate performance metrics.
• Provide stakeholder training and participate in governance forums.
• Work with developers to design integrations connecting master data to other systems.
• Support solutions leveraging AWS and ServiceNow.
• Work effectively in an agile, cross‑functional environment.
• Manage multiple priorities independently and ensure timely, accurate delivery.
• Participate in user acceptance testing and recommend improvements.

QUALIFICATIONS:

• Active DoD TS/SCI security clearance. Ability to pass additional customer suitability screening(s) prior to start.
• Current Security+ or equivalent/higher
• Education and experience depending on job level:
  • Level III : Bachelor’s degree in a related discipline and 4-8 years of relevant experience. Additional experience may be considered in lieu of degree.
  • Lead : Bachelor’s degree in a related discipline and 8-12 years of relevant experience (or a Master’s and 6+ years). Additional experience may be considered in lieu of degree.
• Proficiency in Microsoft PowerPoint, Word, and Excel.
• Knowledge of data and/or software architecture
• Successful and demonstrated experience with Agile methodologies (Scrum)

PREFERRED QUALIFICATIONS:

• Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc.
• Experience with JIRA, Git and Confluence.
• Understanding of ITIL foundation or ITIL certified.
• AWS cloud and ServiceNow certifications.
• Experience working with large software systems including hardware integration and test.

PAY RANGE:
The anticipated salary range for this position is $115,000 - $145,000. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data and applicable contract requirements, and may fall outside the posted range.

TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States.

“TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”