IT&S Technician - Forest Hills Hospital
FlexStaff Careers
Job Title
Job Identification 187790
Job Category: Infrastructure and Service Delivery
Locations: 102-01 66th Road, Forest Hills, NY, 11375, US
Job Schedule: Full time
Minimum Salary/Range*: 55,070.0000
Maximum Salary/Range*: 85,720.0000
Shift: Days
Shift Begin Time: 9:00 AM
Shift End Time: 5:00 PM
Schedule: Full Time
Job Description
Job Responsibility
Preferred Skill: Hardware and Software Support
- Strong communication skills to coordinate with vendors for warranty replacements or escalated repairs.
- Maintain accurate records of all IT hardware assets using asset management tools ServiceNow, Excel-based systems).
- Excellent time management and documentation skills
- Maintain inventory control, optimize stock level, and track and manage. Forecasting and ensuring availability.
- Being able to deliver parts as necessary, a dependable vehicle is a must.
- Perform RMA's responsibilities, ship and receive parts.
- Experience replacing hardware components such as system boards, RAM, hard drives, power supplies, and fans in laptops and workstations
- Proficiency with diagnosing and repairing hardware issues, Fujitsu scanners, mobile carts, printers.
Epic End-User Device (EUD) and Application Support
- Support Epic client installations, updates, and troubleshooting on endpoint devices
- Assist with Epic end-user desktop workflows and configurations
- Set up, deploy, and maintain Epic-compatible peripherals such as scanners, signature pads, and printers
- Work with Epic application and infrastructure teams to resolve clinical desktop issues
- Support Citrix/Hyperspace delivery methods used for Epic access
- Assist with Epic go-live events, upgrade activities, and device deployments
Job Qualification
Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
$58.54k - $92.65k
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