Customer Relations Representative - State Farm Agent Team Member

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Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

ABOUT OUR AGENCY:

I opened my State Farm agency in 2012 and am proud to serve the Baton Rouge community alongside an incredible team. As a third-generation insurance professional, I began my career working in an insurance agency before earning the opportunity to open my own. Outside of work, I'm the proud mom of two boys who keep me busy with sports, school, and family activities. I believe in balancing hard work with family, community involvement, and giving back.

Serving our community is one of my greatest passions. Our agency proudly supports JDRF, a cause that is especially meaningful to my family. Each Thanksgiving, we host a food drive benefiting the Greater Baton Rouge Food Bank, and when hurricanes or other natural disasters impact our area, we organize our Hurricane Heroes initiative to collect and deliver essential supplies to families in need.

Our agency offers a competitive base salary plus commission, performance bonuses, an annual incentive trip, health, dental, and vision insurance, a 401(k) with company match, paid time off, ongoing training, professional development, and opportunities for career advancement.

Our culture is built around integrity, teamwork, and helping people succeed. I'm looking for energetic, self-motivated individuals who take initiative, enjoy serving others, and are committed to personal and professional growth. If you're looking for a place where your contributions are valued and your career can thrive, we'd love to welcome you to our team.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Laurin Maier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $65,000.00 - $80,000.00 per year


Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Laurin Maier - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Laurin Maier - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Baton Rouge.
• Our office is open 8:30 am - 5:00 pm.
• I have been a State Farm agent since 2012.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• I am a second generation State Farm agent.
• I am a proud graduate of Northwestern State University.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.