Warehouse Associate

Warehouse Associate

ACT Entertainment

Job Description

Department: Operations FLSA Status: Non-Exempt

Reports To: Warehouse Supervisor/Manager

Summary: The Warehouse Associate will be responsible for performing various tasks associated with the operations of a warehouse reading and understanding picking tickets, packing orders, processing inbound and outbound orders, and inspecting incoming inventory. The ideal candidate will need to be detail-oriented, physically capable of performing manual labor, work efficiently, and proficient in computer use.

Duties and Responsibilities:

• Process inbound and outbound return merchandise authorizations (RMAs).
• Process inbound and outbound transfer shipments.
• Pick and pack orders accurately and efficiently, ensuring that items are properly prepared for shipment according to company procedures.
• Receive and unload incoming shipments, verify its contents against purchase orders and inspect for damages or discrepancies.
• Sort, organize and store inventory in designated locations within the warehouse.
• Perform inventory counts and identify any discrepancies.
• Assist in maintaining a safe and clean work environment.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent preferred.
• Previous experience in a warehouse environment preferred.
• Ability to operate warehouse equipment, such as forklifts, pallet jacks and hand trucks safely and efficiently.
• Proven ability and proficiency in computer skills, i.e. Microsoft Office and inventory management and order processing.
• Strong attention to detail and accuracy in fulfilling orders and maintaining inventory records.
• Excellent organizational and time management skills.
• Good communication skills
• Ability to work independently and as part of a team.

Physical Demands and Work Environment:

• Frequently required to stand.
• Frequently required to walk.
• Continually required to utilize hand and finger dexterity.
• Continually required to climb, balance, bend, stoop, kneel or crawl.
• Occasionally works near moving mechanical parts.
• The employee must lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include: close vision; distance vision; peripheral vision; depth perception and ability to adjust focus.
• Specialized equipment, machines, or vehicles used: ability to operate a forklift.

Company Values:

• Deliver Legendary Service: It's all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the "WOW" factor that turns customers into raving fans. This includes both internal and external customers.
• Do the Right Thing, Always: Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one's looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
• Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don't make the same mistake twice. Get smarter with every mistake. Learn from every experience.
• Contribute to Profit: We're in business to deliver value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.
• Honor Commitments: Do what you say you're going to do, when you say you're going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can't be fulfilled, notify others early and agree on a new deliverable to be honored.
• Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.
• Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.
• Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don't take things personally or take yourself too seriously. Laugh every day.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.