Assistant Store Manager

As an Assistant Store Manager, you will be the first face of the brand for growing families, greeting new parents and grandparents, and guiding them through their parenting journey. What you’ll do: Execute workforce management to ensure a genuine customer focus on the sales floor. Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and an omnichannel experience while coaching others to success. Analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs). Build customer loyalty through company-sponsored programs, including credit. Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze, and report completion of tasks and financial results using company tools. Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through a consistent level of customer service, education, and operational controls. Qualifications: A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory, and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). Minimum of one year of retail or related management experience. High school diploma or GED. Physical Requirements: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week. Benefits and Compensation: Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, education “Advance You” program (GED or bachelor’s degree tuition‑free), paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more. Compensation ranges from $23.00 to $29.50 per hour based on experience and location. Equal Opportunity Employer: Carter's is an Equal Opportunity and Affimative Action employer (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status or any other status protected by federal, state, or local law. #J-18808-Ljbffr