Human Resources Generalist

Position Overview MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. Position Overview MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The Human Resources Generalist, in consultation with the HR Manager, will be responsible for oversight of HR core processes, including, onboarding, offboarding, PeopleSoft transactions and data integrity, benefits administration and performance management. The HR Generalist will also provide support for all personnel matters to over 300 employees. The primary function is to provide day‑to‑day support to all levels of employees, management and assist with projects, and processes across a full range of HR functions. Scope Of Role & Responsibilities Onboarding and Offboarding Issue job offer letters and other internal communication to employees. Conduct onboarding for all employees, interns, sales brokers, and consultants. Conduct all voluntary employee and intern separations, including resignations and retirements. Conduct all separations for sales brokers and consultants. Background Investigations Conduct full background investigations (employment and education verification, fingerprinting, criminal history searches, excluded entities list, Form I-9 and E-Verify, etc.). Benefits Conduct new hire orientation benefits presentation to all new hires. Guide newly hired staff through the enrollment process for benefit programs such as health, dental, pension, and retirement plans. Acts as the primary resource for employee benefit and retirement inquiries. Advise employees regarding leaves of absence and other available benefits such as workers’ compensation, disability, etc. HR Administration Complete all transactions within HRIS including hiring candidates, functional and corporate title changes, compensation changes, etc. Open, close, create, and update positions that were approved as per the Vacancy Control Board. Provide various reports monthly and as otherwise directed in collaboration with HRIS Analyst. Audit the integrity of all data entry, classification, and compensation related data in HRIS. Collect, review, upload, and maintain all personnel files in the electronic record system. Conduct audits as needed to ensure compliance with all applicable policies and regulations. Verify employment history in response to employee and third-party inquiries. Provide customized employment verification letters as needed. Manage physical access cards (i.e., ID Badges) including creation, deactivation, and extension. Manage inventory of supplies to ensure necessary employee engagement and ID Badge materials. Monitor shared HR email inboxes, responding or forwarding inquiries where appropriate. Submit ticket requests in the IT system to ensure that employee system access and data are accurate. This includes new hire activation, deactivation, and leave of absence tickets Business Unit Liaison Serve as first-level contact for HR-related issues such as HR policy inquiry, benefits, employee information updates, Vacancy Control Board inquiries, etc. Interpret Human Resources policies to ensure compliance with stated and implied regulations. Support Director of HR Operations and Marketing Department with employee engagement initiatives such as Bring Your Child To Work Day and Employee of the Month. Assist in special projects as needed and all other tasks as assigned. Required Education, Training & Professional Experience A Bachelor’s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline is required; or Associate’s Degree or sixty (60) credits towards completion of a Bachelor’s Degree from an accredited college or university in a discipline listed above or a related discipline; and Two (2) years of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, PeopleSoft, Oracle, and other Microsoft Office applications. Prior experience as Human Resources Generalist or Business Partner is preferred. Licensure And/or Certification Required Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Society of Human Resources – Certified Professional (SHRM-CP), or Society of Human Resources – Senior Certified Professional (SHRM-SCP) a plus but not required. Professional Competencies Integrity and Trust Customer Focus Functional/Technical skills Excellent Written/Oral Communication Must demonstrate a strong capacity for critical thinking and reasoning. Must have demonstrated interpersonal skills, working with people at all organizational levels and providing excellent customer service.

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