Bilingual Spanish/English College Graduates for Customer Service Representative Openings!
Paramount Staffing
Top Fortune 50 World's Most Admired Companies located in Alpharetta has an immediate need for professionals who are bilingual in English/Spanish to join their expanding team of financial representatives in a variety of departments: Customer Service, Customer Accounts, Customer Service Support, and Funding.
Not a remote/work from home opportunity and a bachelor's degree level of education is required. Education verification will be conducted.
Seeking an employer that offers professional development and growth, career pathways in various departments, positive and encouraging work environment, along with competitive compensation and benefits this is the opportunity for you! Employer has a bottom-up approach business model practicing a management style that values employee participation in decision-making.
Qualified candidates MUST be fluent in Spanish and English and have a Bachelor degree (4-year degree). Ideal candidates will have at least 6+ months work experience, excellent communication and leadership skills, ability to efficiently multi-task, career focused, customer service oriented and eager to learn. Please note this is an entry level position into a company that promotes within.
Please note this is NOT a sales position and NOT a work from home/remote position.
Responsibilities:
- Making outbound/receiving inbound calls on financial automotive accounts and assisting customers, who prefer to communicate in Spanish, with their accounts
- Identifying root cause of customer delinquency or customer need to generate effective solutions for the company and customers
- Conduct minimal skip tracing necessary to prepare account for next level of collections
- Review and prepare contract and lease packages
- Communicating with dealerships
- Processing repossession of vehicles and working with 3rd party vendors to recovery units
- Verifying information of potential customers for Credit Buyers
- Become a productive member of the department
- Maintain enthusiastic and positive attitude
Individuals who have worked within the restaurant and retail industries excel within this corporate environment.
Opportunities for advancement, growth & development training, up to $8,000 of student loan debt payoff by company, tuition reimbursement for graduate degrees, lease deal on company vehicles, $200 per month daycare coverage, competitive medical benefits, HSA card reloaded each January 1st with $1800 by company, can earn up to 6 weeks paid vacation your first year, 401k plus 7% match, stock purchase plan and retirement package offered! Company believes in developing and taking care of their employees. Starting pay rate is $21.50 per hour.
For immediate consideration, email your resume to Elane Buresi.
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