Enrollment Services Advisor II

Enrollment Services Advisor II Are you interested in helping students achieve their goal of a college education? Do you enjoy traveling, meeting and interacting with new people? Admission Counselors play a vital role in the recruitment of undergraduate candidates by connecting with, supporting, and advising prospective students. The Enrollment Services Advisor II supports the Office of Admissions in the strategic growth of the high‑caliber undergraduate student population at UT Dallas. As a primary point of contact, the position guides prospective first‑time in‑college students, transfer students, and their families throughout the admission process, and builds strong relationships with various stakeholders to achieve recruitment goals for the department and to fulfill the mission of UT Dallas’ Strategic Enrollment Plan. Minimum Education and Experience Bachelor’s degree and one (1) year of experience in college admissions, student advising, student recruitment, or related field. Other Qualifications To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Essential Duties and Responsibilities Recruitment & Outreach Increase the number of qualified enrolled students by extensively communicating with and servicing a dynamic population of prospects, applicants, and admitted students. Represent UT Dallas through attendance at high school college fairs, transfer fairs, and community engagement events; present information sessions to small and large groups within the community and UT Dallas. Maintain knowledge of UT Dallas as a whole to provide students and families with accurate and up‑to‑date information; disseminate information related to admission, scholarship, and financial aid to prospective undergraduate students in an ethical manner while ensuring confidentiality and FERPA compliance. Stay well‑informed on federal, state, and institutional policies and procedures as well as University degrees, majors, programs, research, and admission requirements; stay abreast of industry trends. Apply strategies to work successfully with student groups from a variety of backgrounds. Advise prospective transfer students on credit transfer and articulation, and the application process. Territory Management Work with Assistant Director to develop and maintain recruitment plan for assigned territory by collecting and analyzing data. Actively and frequently travel within assigned territory throughout the year to recruit and disseminate information about UT Dallas and the admission process. This position REQUIRES extensive travel, including evening, extended overnight, and weekend travel. Coordinate travel assignments and schedules while maintaining complete and accurate expense records. Plan, coordinate, and schedule activities while monitoring existing projects; proactively organize workshops, presentations, virtual events, and table visits at various schools and community organizations to increase visibility of UT Dallas. Cultivate relationships with high school counselors, school representatives, and community college partners. Collaboration & Communication Provide exemplary customer service to the public as well as internal departmental and other UT Dallas community constituents via phone, e‑mail, CRM systems, and in‑person counseling, responding to inquiries within 24 hours. Work with team members to create and implement recruitment strategies that support departmental and institutional goals. Actively participate in University and department events on Richardson campus. Attend and contribute to all assigned trainings, meetings, and events. Application Evaluation Evaluate credentials utilizing holistic review approaches for freshman and transfer applicants. Participate in admission committees to recommend admission decisions for applicants. Physical Demands and Working Conditions Requires the ability to sit or stand at will for extended periods frequently throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding activities to complete job tasks. Requires the ability to lift and carry up to 25 pounds occasionally. Requires the ability to travel off campus by car and airplane, including extended overnight travel, to perform work duties. Physical Activities Standing, Sitting, Lifting, Repetitive Motion Required Skills and Abilities Exceptional presentation and public‑speaking skills. Strong written and verbal communication skills as well as active listening and interpersonal skills. Proficient in Microsoft Office Suite with the ability to learn new software. Excellent organization, time management, and prioritization skills to manage several tasks at a time. Detail‑oriented with the ability to analyze and interpret data to make informed‑data driven decisions. Strong reasoning skills with the capacity to identify potential issues and investigate possible solutions. Ability to work effectively in a team environment, take direction, and follow instructions. Remote Work Notice Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employees must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24‑hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re‑approval and may be cancelled. Benefits Medical with prescription drug coverage (100% paid for full‑time employees), dental, and vision insurance plans. Life, AD&D, and disability insurance plans. Flexible spending accounts. Paid time off and holidays. Retirement plans. Employee tuition assistance. Professional development and training opportunities. Employee wellness and employee assistance programs. and much more! Equal Employment Opportunity Statement

1. All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2. The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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