Business Enablement Workfront Administrator - Associate II

Seeking a talented Business Enablement Workfront Administrator for the Global Bank (GB) Client Onboarding & Service (COS) team. You'll work daily with our Workfront instance delivering centralized intake and the related infrastructure required to support ongoing project management & reporting needed to achieve business priorities. Job Responsibilities Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives. Develop and implement automation strategies, leveraging system architecture knowledge to optimize processes and drive efficiency within the department. Coordinate cross‑functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies. Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes. Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively. Required Qualifications, Capabilities, And Skills Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience. Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of system architecture. Proven ability to coordinate cross‑functional collaboration, with experience in working with diverse teams across an organization. Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions. Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives. Provide quality service to customers through continuous communication. Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks. Preferred Qualifications, Capabilities, And Skills Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision‑making. Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency. Expertise in applying customer service and conflict‑management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration. Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes. Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives. Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes. This role is not eligible for visa sponsorship and is 5 days a week full time in office. This role is not remote nor hybrid. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. #J-18808-Ljbffr JPMorganChase