Consultant, Field Operations (Birmingham, Alabama)

Department Overview The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits, and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development. Duties Conduct objective evaluations (including Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald's operations’ Brand Standards. Protect the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions. Support operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service, and Cleanliness) safety standards. Develop a holistic restaurant operations skill set across all Restaurant operations’ systems through ongoing training, learning, and certification in assigned area of expertise. Build deep expertise in Restaurant Operations and provide expert coaching and root cause analysis to Franchisees. Serve as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e., Delivery, Drive-Thru, Digital, etc.). Use system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow by conducting Performance Excellence Sessions. Collaborate with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results. Qualifications Accurate and consistent evaluator that relies on measurable facts and observations. Strong attention to detail and ability to keep reports and evaluations organized. Effective time management skills to keep up with a demanding evaluation and travel schedule. Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas. Strong interpersonal skills and ability to build amicable relationships with Franchisees and restaurant managers. Energetic leader with excellent social, communication, and presentation skills. Solid influencing and facilitation skills. Coachable learner with a desire for continuous learning.n Ability to work in an ever-changing environment. Recognizes patterns and develops intuition around common restaurant performance issues. Restaurant experience preferred. High school diploma. Compensation Bonus Eligible: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $78,281.00 - $97,852.00 per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience and other job-related factors. Benefits This position offers health and welfare benefits, including comprehensive health insurance (medical, prescription drug, mental health, dental, and vision coverage) and life insurance. The position is also eligible for a bonus based on individual and company performance. EEO Statement McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel‑good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process. If you need assistance accessing or reading this job posting, please contact View email address on click.appcast.io. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, stereotyping, pregnancy, race, color, religion, ancestry, national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment. #J-18808-Ljbffr McDonald's Corporation