Business Systems Administrator

Serve as the firm's accountable Salesforce administrator across all entities, managing users, licenses, permission sets, sharing rules, flows, reports, dashboards, sandbox testing, and the Salesforce support queue Administer the Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, and Microsoft Entra ID identity and access controls Manage the Windows and macOS endpoint fleet through Microsoft Intune, including enrollment, configuration profiles, compliance policies, disk encryption, Autopilot, and Apple Business Manager Provide internal technology support for staff across accounts, applications, printing, conference room technology, telephony, and mobile devices Own endpoint patching and track vendor security advisories relevant to the technology stack Administer network equipment and the Dialpad telephony environment, providing hands-on support at the Colorado Springs office Assemble and maintain recurring evidence for the firm's annual SOC 1 examination, including access reviews, onboarding/offboarding records, and patch compliance reporting Maintain runbooks and system documentation Build automation connecting Microsoft Graph, BambooHR, and Salesforce integrations Requirements Three (3) or more years of hands-on systems administration experience, or an equivalent combination of education and experience Demonstrated Salesforce administration experience, including permission sets, sharing rules, flows, reports, and release management Demonstrated Microsoft 365 administration experience, including Entra ID identity and access management and Intune endpoint management Proven ability to own systems end to end and exercise sound independent judgment on configuration and access decisions Experience providing direct end-user support to non-technical colleagues with patience and clarity Demonstrated discretion handling confidential employee, financial, and client information Ability to write documentation another person can follow and to work from written procedure Ability to work in person at the firm's Colorado Springs office on a hybrid schedule, with in-office presence required for hands-on network, telephony, and equipment support Salesforce Administrator certification (ADM 201) or Advanced Administrator preferred Microsoft 365 Certified: Endpoint Administrator Associate, or Identity and Access Administrator Associate preferred Experience in financial services or another regulated industry, with exposure to audit evidence collection preferred Familiarity with SOC 1, SOC 2, or comparable control frameworks preferred Experience with a cloud-native Microsoft estate preferred Experience migrating file shares to SharePoint, including permission remediation preferred macOS management experience alongside Windows preferred Automation or scripting experience, including PowerShell, Microsoft Graph, or low-code integration platforms preferred Bachelor's degree in information systems, computer science, business, or a related field preferred Core Competencies Demonstrates expertise in Salesforce and Microsoft 365 administration, including user management, identity and access controls, and endpoint management. Proficient in providing technology support, maintaining documentation, and ensuring compliance with regulatory standards. Highest-signal resume keywords Salesforce Administration Microsoft 365 Administration Endpoint Management Automation Scripting SOC 1 Compliance ATS Optimization Keywords Hard Skills Salesforce Administration Microsoft 365 Administration Endpoint Management Automation Scripting Permission Sets Sharing Rules Flows Reports Intune Management MacOS Management Soft Skills Patience Clarity in Communication Discretion Documentation Skills Certifications & Qualifications Salesforce Administrator Certification (ADM 201) Microsoft 365 Certified: Endpoint Administrator Associate Microsoft 365 Certified: Identity and Access Administrator Associate Industry Keywords Financial Services Regulated Industry SOC 1 SOC 2 Audit Evidence Collection Tools & Technologies Salesforce Microsoft 365 Microsoft Intune Microsoft Graph BambooHR Dialpad Exchange Online SharePoint Teams OneDrive #J-18808-Ljbffr