Senior Manager, Marketing

Overview

Job Purpose

Intercontinental Exchange (ICE) operates at the center of global financial markets and data, powering exchanges, clearing houses, mortgage technology, and market infrastructure that institutions worldwide depend on. Our marketing team translates that breadth into targeted, measurable growth by connecting the right audiences to the right ICE solutions at the right moment.

As senior associate, demand generation, you will own the programs and platforms that drive pipeline across ICE's business segments. You will combine deep marketing automation expertise with a strategic ABM mindset to build campaigns that generate qualified demand and deliver demonstrable ROI. Reporting to the Director of Marketing Technology and working in close partnership with product marketing and sales, you will be as comfortable architecting multi-channel campaigns as you are presenting pipeline attribution data to senior leadership. This is a high-ownership role for a senior practitioner who wants to drive real commercial impact at scale.

Responsibilities

• Marketing technology platforms

• Serve as an internal subject matter expert on marketing automation platforms (Eloqua preferred) and account-based marketing platforms (Demandbase preferred), ensuring best practices are followed and sharing knowledge across the marketing team

• Provide platform training and guidance to other marketing team members as needed

• Evaluate and activate AI-powered capabilities within the martech stack to improve campaign efficiency and targeting precision

• Demand generation and campaign management

• Design and execute multi-channel demand generation programs with a focus on email marketing, marketing automation, and ABM, across ICE's corporate and multi-segment portfolio

• Build, maintain, and troubleshoot marketing automation programs based on an understanding of campaign requirements and the customer journey

• Develop behavior-based marketing programs in collaboration with sales and marketing partners

• Manage ABM campaigns targeting priority accounts in close alignment with sales, including target account selection, personalized messaging, and outreach sequencing

• Prepare and review email campaigns, nurture programs, landing pages, and other digital assets, serving as a technical lead on campaign builds

• Measurement, analysis, and reporting

• Establish and track campaign ROI and spend efficiency metrics, delivering regular performance updates to marketing partners and sales leadership

• Collect and track marketing performance data across multiple marketing data sources, to include applications like Eloqua, Demandbase, Salesforce, Google Analytics, and Tableau

• Recommend and implement optimizations based on campaign performance data, and participate in collaborative reviews to improve channel KPIs

• Help maintain and populate a marketing dashboard for executive leadership to assess overall marketing performance

• Marketing database management

• Maintain deep understanding of data flows between operational databases, marketing databases, and CRM

• Oversee data hygiene best practices to ensure data quality

• Coordinate with sales, CRM operations, and other departments to align on data needs and lead qualification criteria

Knowledge and Experience

• Bachelor's degree in marketing, business, communications, or a related field, or equivalent experience

• 5+ years of experience in demand generation, marketing automation, or a closely related B2B marketing discipline

• 5+ years of hands-on experience with marketing automation platforms; Eloqua strongly preferred (Eloqua Master Certification a plus); Marketo, Pardot, or Salesforce Marketing Cloud also considered

• 5+ years of experience running ABM programs using platforms such as Demandbase, 6sense, or Terminus

• 5+ years working with Salesforce CRM; experience with CRM and MAP integration required

• Demonstrated ability to measure and report on campaign ROI, pipeline contribution, and spend efficiency

• Experience with campaign reporting tools including Google Analytics and Tableau (or equivalent)

• Familiarity with AI-assisted features within marketing automation and ABM platforms

• Intermediate to advanced Excel proficiency, including pivot tables, conditional formatting, and advanced formulas

• Experience marketing to financial services, fintech, or enterprise B2B audiences strongly preferred

• Strong cross-functional collaboration skills, with a track record of working effectively alongside sales, BDR, and product marketing teams

• Excellent written communication skills

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.