Supervisory Information Technology Specialist (Senior Manager), (Excepted Service)

Job Title

Supervisory Information Technology Specialist, AD-2210-00

This vacancy announcement is limited to the first 50 applications received and will close at 11:59PM Eastern Time on the day that we receive the 50th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application.

Duties

As a Supervisory Information Technology Specialist, you will be responsible for:

• Leading the direction and ongoing improvement of FSA products by understanding the needs of students, families, and financial aid administrators, and making sure product decisions focus on improving access to aid and making services easier to use.
• Improving the product and the internal processes that support it by identifying outdated or inefficient practices, streamlining workflows, removing barriers, aligning stakeholders, and promoting timely, action-oriented decision-making.
• Fostering a culture focused on strong technical quality and mission results by providing coaching, feedback, and growth opportunities to both government staff and contractors, and helping set clear expectations for effective product development in the federal government.
• Applying experience building and managing large-scale products used by millions by ensuring systems can handle peak demand, protect sensitive personal and financial data, and provide reliable, easy-to-use services for students, families, and institutions.