Help Desk Assistant

About the Employer

With schools dating back to the 1870s, the award-winning Riverside Unified School District (RUSD) is now the 16th largest school district in California. RUSD educates nearly 42,000 students across 50 schools in Riverside. The District serves a large portion of Riverside as well as the unincorporated areas of Highgrove and Woodcrest. RUSD is led by its 13th Superintendent, Dr. Sonia Llamas and is governed by a Board of Education comprised of publicly elected officials who serve five different trustee areas.

Job Summary

BASIC FUNCTION: Under the direction of an assigned supervisor, the Help Desk Assistant will provide initial level technical support for all District computer applications, voice over Internet Protocol (IP) telephones and computer hardware.


Requirements / Qualifications

Comments and Other Information

The Riverside Unified School District prohibits, at any district program, activity, or employment setting, unlawful discrimination, including discriminatory harassment, intimidation, and bullying, against an individual or group based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, race or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotypes; gender; gender identity; gender expression; religion; disability, medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related conditions or recovery; and parental, marital, and family status; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics and provides equal access to the Boy Scouts of America and other designated youth groups. For questions or complaints, contact Equity Compliance Officer: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, View phone number on click.appcast.io ex. 83030, View email address on click.appcast.io and/or David Marshall, Resolution Officer, 3380 14th Street Riverside, CA 92501, View phone number on click.appcast.io ex. 80426, View email address on click.appcast.io, Title IX Coordinator: Bethany Scott, Coordinator of Title IX and Compliance, 3380 14th Street Riverside, CA 92501, View phone number on click.appcast.io ex. 80135, View email address on click.appcast.io, and Section 504 Coordinator: Gerardo Arenas, Administrator - Program Coordinator, Pupil Services, 5700 Arlington Ave. Riverside, CA 92504, View phone number on click.appcast.io ex. 83301, View email address on click.appcast.io, Title II Coordinator: Raúl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, View phone number on click.appcast.io ex. 83030, View email address on click.appcast.io, and CCR Title 5: Mr. Timothy Walker, Deputy Superintendent, Pupil Services & SELPA, 5700 Arlington Ave Riverside, CA 92504, View phone number on click.appcast.io ex. 83501, View email address on click.appcast.io.