Kitchen Team Member

Job Description

Job Description

Job Title: Kitchen Team Member

Pay: $17.00 per hour + Mystery Shopper Bonus + Tips

About the Company : We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.  Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! 

About the Role : A Pret Kitchen Team Member works as part of a team in a Pret shop to ensure all hot food is prepared, presented, and served to the required Pret standard. Key focuses for the role are excellent hot food quality and availability, team training, cleanliness and health & safety, equipment maintenance, and maximizing hot food sales. 

 

Key Responsibilities:  Right Pret People: Hot Food Training 

• To coach and train Team Members and Team Member Stars on hot food preparation and standards 

• To liaise with the management team to ensure all hot food training is planned and carried out appropriately 

• To conduct hot food team briefs and attend relevant meetings, courses, and conferences 

• To ensure all hot food training materials are available and up to date 

• To follow Pret’s dress code and be immaculately presented in the correct Kitchen Team Member uniform 

Delicious Food & Drink: Hot Food Quality & Availability 

• To ensure all hot food is prepared and displayed according to Pret’s planograms and standards 

• To maintain high quality and appropriate availability of hot food throughout the day 

• To manage new hot food product launches effectively and on time 

• To ensure hot food is cooked and held at correct temperatures, with accurate and timely recording 

• To follow hot food production setting standards and production principles using the hot food plan 

Well Loved Shop:  Cleanliness & Health & Safety 

• To adhere to all kitchen health & safety and food safety standards in accordance with the law and Pret policies 

• To take responsibility for the health and safety of yourself, your team, and customers 

• To complete all required training and follow Pret’s safety processes at all times 

• To immediately report any concerns about standards or processes to your Manager 

Well Loved Shop:  Equipment Maintenance 

• To ensure all hot food equipment is prepared and set up at the start of each day 

• To test, clean, and maintain hot food equipment according to Pret standards 

• To report any equipment maintenance issues to a Manager 

• To train Team Members to use hot food equipment effectively and efficiently 

Growing Sales: Maximizing Hot Food Sales 

• To communicate with AMK/AMF and organize fresh hot food sampling (Joy of Pret) 

• To be aware of hot food sales performance within your shop 

• To ensure sufficient stock of hot food ingredients, packaging, and smallwares 

Required Experience : 

• A team-oriented approach, you respect and support the restaurant’s success 

• Excellent communication skills, both verbal and written 

• A desire to create exceptional employee & guest experiences 

• Reliability and punctuality  

• Kitchen Team Member / Kitchen Experience: 1 year (Required) 

• NYC Food Handlers Card (Preferred) 

• Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations  

• The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. 

Benefits:  

• Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) 

• Tips when Good Service is Provided 

• Paid Time Off 

• Free breakfast and lunch when working – including generous discounts when you’re not 

• Health, Dental and Vision Benefits (Available for Full-Time Employees) 

• 401K retirement plan (Available for Full-Time Employees) 

• Child Bonding Leave 

• The Pret Academy, which supports the training and development for our wonderful people 

• A friendly, fun, and fast paced environment with passionate teams to work with 

• Transit program, FSA and HSAs available 

• Pet Insurance