Baker

Job Description

Job Description

Position Summary  

The Baker/Cake Decorating Instructor role is responsible for the baking and decorating everyday products sold at the bakery as well as instructing cake decorating classes on scheduled days 

Responsibilities  

• Produce our entire line of baked goods:  quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager 

• Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality 

• Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards 

• Keep up with pace of store and customer flow 

• Avoid overproduction during slow business weeks 

• Rotate product in freezer/walk-in using FIFO method 

• Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer 

• Maintain a clean production area 

• Clean and sanitize all equipment, work areas, containers and utensils 

• Be quick, accurate and organized 

• Respect your customers’ and co-workers’ space and time 

• Prepare special orders to ensure customer specifications are met 

• Make sure customers receive exceptional customer service at all times 

• Ensure operations are in accordance with food safety and sanitation standards 

• Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation 

• Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers 

• Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.) 

• Enter all specialty cake sales information into Salesforce 

• Perform other duties as directed by a manager 

Qualifications  

• 2+ years Baking/Decorating experience or a Culinary Program Degree 

• Experience instructing cake decorating classes  

• Basic computer skills and knowledge of Microsoft Office (Word, Excel) 

• Ability to work well in a busy environment 

• Ability to work independently and as part of a team 

• Ability to work on your feet for extended periods of time (8+ hours a day) 

• Ability to work flexible hours, including weekends and holidays (according to customer demand) 

• Food Protection Certification holder or willing to obtain certification within 30 days of employment