Branch Manager

Overview At M&T Bank, you can step into a role where your impact is immediate and visible. Our Branch Manager leads dynamic, customer-focused teams that drive business growth and build meaningful relationships in our communities. While branch management experience is valued, this role is equally well-suited for high‑performing leaders from relationship‑driven industries such as hospitality, retail, or healthcare, where team leadership and exceptional customer experience are core to success. Key Candidate Attributes Lead from the front – motivating teams to hit sales and service goals Create experiences that keep customers coming back Build relationships with customers, teams, and the local community Develop talent – coaching others to grow and succeed Thrive in a fast‑paced, results‑driven environment Take ownership – driving performance and continuously improving outcomes Scope of Responsibilities This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, while maintaining a sound working knowledge of overall branch operations. Branch Managers are responsible for ensuring federal registration requirements outlined in the SAFE Act are met, staying current on operational, product, and system changes, and demonstrating good risk‑management decisions. They also maintain required Insurance licensing and Business Banking Specialist credentials as outlined in management documents. Branch Managers spend the majority of their time growing the business through proactive sales and outside calling activities, although they also service existing customers. They build productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved in a timely and accurate manner, taking full ownership of customer issues until resolution. Supervisory / Managerial Responsibilities Branch Managers generally have direct reporting responsibility for branch staff. Education and Experience Required Bachelor’s degree OR, in lieu of a degree, four (4) years’ relevant experience with a minimum of three years sales experience Minimum two years’ managerial experience or proven leadership abilities Insurance licensing (Life/Accident and Health) required within 18 months of entry; training provided within six months M&T Business Banking Specialist certification within 18 months of hire Strong knowledge of Business Banking products, services, and client relationship management M&T Way Certified Precision Leadership Certified (preferred) Bi‑lingual/Spanish preferred Proficient in Microsoft Office for word processing and spreadsheets Education and Experience Preferred Demonstrated sales/business development experience and success, with fundamental understanding of profitability Excellent communication and interpersonal skills Proven ability to demonstrate and coach exceptional customer service Ability to communicate and function professionally with all levels of personnel and business partners across the organization Strong financial services product knowledge Strong organization, time‑management, and prioritization skills Compensation Pay range: $62,200.00 – $103,600.00 annual (USD). The successful candidate’s compensation will be determined by the specific combination of knowledge, skills, and experience. Location Milton, Vermont, United States of America #J-18808-Ljbffr