Underwriting & GIO Consultant - Policy and Training

Underwriting & GIO Consultant - Policy and Training

The Underwriting & GIO Consultant - Policy and Training will be a member of the team responsible for creating a best in class underwriting and Group Insurance Operations training program with a forward thinking approach to career development and risk assessment in an evolving work environment. In this role, the Underwriter II will assist with the development of policies and procedures that allow the underwriting and Group Insurance Operations teams to operate consistently, with a focus on best practices, efficient workflow, and sound risk acceptance.

Content Creation and Training Delivery

• Assists with creating and revising Underwriting and Group Insurance Operations training material. Training material will be focused on (but not limited to):

  • Providing a thorough understanding of our manual rating approach, including base rates and factors that drive claims cost changes.

  • Understanding of EIS, OAC, PACS, VUE, DataMart and related core source systems for UW and customer information.

  • Modifying existing contract training aides and guidelines and/or creating new guidelines.

  • Modifying existing medical underwriting training aides and guidelines and/or creating new guidelines.

• Responsible for delivery of in person training modules. Develop and execute training as needed – including syllabus, schedule, post-training support etc.

• Support and participate in the training and change management efforts necessary for UW and Group Insurance Operations to function at a high level during the core systems transformation process.

• Assists in the upkeep and maintenance of the training library.

Policy and Procedure Development

• Assist in the development and/or revision of UW memorandums, Policy, and Procedure documents, which includes collaboration with partners in Underwriting, Quality Assurance/Audit, Contracts, Claims, Compliance and field partners.

• Assists in the upkeep and maintenance of a Policy and Procedure resource library.

Required Knowledge, Skills, Abilities and/or Related Experience

• Bachelor of Science in Business, Risk Management or other related area

• 4+ years' experience in Underwriting, Contracts or related field

• Through understanding of manual rating, including base rates and factors that drive claims cost changes.

• Understands PACS, DataMart, Vue and other related (or comparable) systems.

• Knowledge of both pre-sale and renewal underwriting, and can convey UW concepts clearly and accurately.

• Working knowledge of contract issuance, compliance, and new customer implementation procedures.

• Possesses some project management acumen, and has a desire to grow and develop this skill set.

• Demonstrated attention to detail

• Strong organizational skills; able to prioritize work with limited oversight

• Excellent communication and collaboration skills

• Displays basic knowledge of excel, power point and other Microsoft office applications.

Ability to Travel: None

The expected hiring range for this position is $68,640.00 - $85,800.00 annually for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.