Bilingual Flagship Store Manager

DeerRun is a fast-growing global fitness brand on a mission to create smarter, more connected home fitness experiences. Our portfolio of award-winning treadmills, walking pads, rowing machines, and smart cycling bikes combines innovative hardware with the PitPat smart fitness APP which committed to building an online competition platform, transforming traditional home fitness into an immersive, highly interactive, and gamified workout experience. With millions of units sold across North America and, Europe, plus self-operated warehouses globally, DeerRun and PitPat are setting the standard for what modern fitness can look like. Our brand DNA is rooted in innovation, data-driven design, and an understanding that every piece of equipment should adapt to the rhythms of everyday life—not the other way around. Position Overview We are seeking a dynamic, results-driven Flagship Store Manager to lead DeerRun’s high-profile first physical retail flagship location in the Houston market . This is not just a store management role—it’s a once-in-a-career opportunity to build the brick-and-mortar foundation for one of the most exciting emerging players in the connected fitness space. As Flagship Store Manager, you will be responsible for the launching of Houston flagship store, shaping a premium in-store customer experience, coordinating with KOLs for marketing activities, and building, training, and inspiring a high-performing team. You’ll serve as the brand ambassador of the DeerRun and PitPat brand in Texas, translating our innovative spirit into tangible experiences that convert lookers into loyal, long-term customers. This is a high-visibility leadership role with significant growth potential. You will work closely with headquarters on product launches, marketing activations, and cross-channel strategy, making direct, measurable contributions to the national retail expansion of the brand. Key Responsibilities New Store Build & Opening Preparation Responsible for building the flagship store from the ground up, fully leading or deeply participating in the supervision, coordination, and acceptance inspection of store renovation work to ensure construction progress, quality, and alignment with brand standards. Manage all pre-opening preparation tasks, including but not limited to license/permit applications, equipment delivery, system setup, procurement of supplies, team assembly and training, to ensure the store opens on time and smoothly. Work closely with headquarters, contractors, property management, and local vendors to resolve various unexpected issues during the preparation phase, ensuring zero delay in the opening timeline. Store Leadership & People Management Recruit, hire, onboard, and develop a team of Sales Associates, Product Experts, and support staff to build a talent pipeline that reflects DeerRun and PitPat’s brand values. Ensure team members are fully trained on product features (including PitPat app integration, foldable mechanisms, smart connectivity, and safety), sales techniques, and customer service standards and able to perform product demo to potential customers and ensure demonstration effectiveness and customer engagement Coordinate with KOLs for marketing activities, including but not limited to filming promotion videos, managing collaborative social media campaigns and facilitating product trial demonstrations for their followers Foster an inclusive, welcoming, and collaborative culture where every team member feels empowered to contribute and grow. Customer Experience & Brand Ambassadorship Champion a “customer-first” in-store journey that educates shoppers on the DeerRun&PitPat ecosystem—from space-saving foldable designs to connected virtual competitions via the PitPat platform. Oversee the resolution of escalated customer inquiries and product-related issues, ensuring satisfaction and reinforcing trust in the brand. Actively solicit and leverage customer feedback to inform product displays, service enhancements, and store operations. Store Operations & Visual Merchandising Oversee all daily store operations, including opening/closing procedures, health and safety compliance, cash handling, inventory accuracy, and supply chain coordination. Manage store visual merchandising standards, ensuring that product presentations highlight key selling features: compact foldability, smart connectivity, treadmill incline functionality, and integration with fitness wearables. Maintain accurate inventory levels, conduct routine cycle counts, and coordinate with distribution centers to fulfill customer orders (in-store pickup and direct-to-home options). Community Engagement & Marketing Serve as the local brand ambassador, building relationships with Houston-area fitness influencers, etc. Collaborate with the marketing team to plan and execute in-store events, product demonstration days, and community fitness challenges that drive foot traffic and local brand awareness. Stay ahead of fitness industry trends, competitor activity, and customer needs to keep the store’s offerings fresh and relevant. Contribute local content and insights to support DeerRun&PitPat’s social media presence (Instagram, TikTok, Facebook) featuring store highlights and team stories. Qualifications & Requirements Education & Experience Bachelor’s degree in Business Administration, Marketing, Retail Management, or equivalent professional experience preferred. 4+ years of progressive retail management experience, ideally in consumer electronics, home fitness, sporting goods, or premium home goods. At least 2 years of experience leading a store with annual sales volume of $3M+, preferably in a high-traffic urban location or flagship setting. Hands‑on experience in launching a new store from the ground up is strongly preferred. Strong leadership presence with the ability to coach, develop, and inspire diverse teams. Fluent in English and Mandarin Chinese and good at cross-cultural communications and negotiations. Excellent interpersonal and communication skills, comfortable engaging with customers, corporate partners, and local community leaders. Hands‑on, solution‑oriented approach—comfortable working on the selling floor, demonstrating products, and solving operational issues in real time. Passion for fitness technology, wellness, and the growing “smart home” ecosystem. Physical Requirements Ability to stand and walk for extended periods (up to 8 hours per shift). Ability to lift and move products weighing up to 40 lbs (e.g., walking pads, treadmill components) when needed. Must be able to work a flexible schedule including weekends, evenings, and select holidays. Ability to respond to headquarter requirements and deployments on a timely basis. Why Join DeerRun? Be a pioneer. You’re not just managing a store—you’re building the blueprint for digital‑first fitness retail. Your insights and leadership will directly shape how we scale physical locations from coast to coast. Work with award‑winning products. From our Muse Design Gold Award‑winning Z20 Suitcase Treadmill to the advanced X20 with full‑length running deck and 15% auto incline, you’ll represent some of the most innovative equipment in the home fitness space. Be part of a connected fitness revolution. With the PitPat platform, our users can compete in real‑time races, access scenic VR routes, track personalized training plans, and connect with a global fitness community—all from their living rooms. You’ll help customers discover a new way to enjoy fitness at home. #J-18808-Ljbffr PitPat