IT Support Specialist (Austin)
Prosum (United States)
- # IT Support Specialist (Austin)**Austin,TX93013**Employment Type:ContractJob Number: 25912Remote Options: Onsite## Job Description**IT Support Specialist (Austin)** Description---Job Brief: As an End User Services Specialist at Procore, you will deliver technical support and seamless IT operational experiences to internal team members. You will act as a primary technical resource, ensuring local and remote employees have the hardware, software, identity access, and network reliability needed to build the future of construction technology. Responsibilities: • Provide Tier 1–2 technical support for hardware, software, network connectivity, and operating systems (macOS, Windows) across global offices and remote setups. • Manage the full employee onboarding and offboarding lifecycle, including laptop provisioning, endpoint configuration (Jamf, Intune), and identity lifecycle access (Okta, Active Directory). • Maintain ticket queues in ITSM platforms (e.g., Jira Service Management, ServiceNow), managing incidents and service requests within strict SLA targets. • Troubleshoot productivity tools and SaaS platforms, including Google Workspace, Slack, Zoom, Microsoft 365, and Zoom Rooms. • Partner with IT Infrastructure and Information Security teams to deploy system updates, security patches, and enforce endpoint compliance. • Maintain an organized inventory of hardware assets, accessories, and licenses; coordinate hardware repairs, warranty replacements, and hardware refreshes. • Draft, maintain, and update self-service knowledge base documentation for internal users and team standard operating procedures (SOPs). Requirements: • Experience: 2+ years in an enterprise IT support, Help Desk, or End User Services role. • OS Expertise: Proficiency supporting both macOS and Windows operating systems in a corporate network environment. • Identity & Access Management: Hands-on experience with identity platforms (Okta, Active Directory) and Mobile Device Management (Jamf Pro, Microsoft Intune). • Core SaaS Stack: Familiarity with managing cloud tools like Google Workspace, Slack, Zoom, and Jira/Confluence. • Troubleshooting: Strong analytical skills with a methodical approach to diagnosing hardware, application, and basic network issues. • Culture Fit: Alignment with Procore’s core values—Openness, Optimism, and Ownership—and a customer-first service mindset.
- J-18808-Ljbffr Prosum (United States)
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist (Austin) in Austin, TX vacancy
- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist provides technical assistance and system support to internal users, ensuring efficient resolution of hardware, software, and system-related...SuggestedContract workTemporary workWork at officeRemote work
- Health & Human Services Comm in Austin, TX, is seeking an IT System Support Specialist III to provide expert hardware and software support for the DDS unit. You will help 1,000+ DDS staff, install and maintain PCs, manage user profiles, and generate complex reports for...SuggestedWeekend workDay shift
- Procore is seeking an IT Support Specialist in Austin to deliver technical support and handle onboarding and asset management for internal teams. You will support macOS and Windows, manage identity access (Okta/AD), and troubleshoot SaaS tools like Google Workspace, Slack...Suggested
- The HT Group in Austin is seeking an IT Support Specialist for a temporary contract of 1 to 3 months, focusing on providing technical assistance to internal users. This role includes troubleshooting hardware and software issues, ensuring efficient support processes, and...SuggestedContract workTemporary work
- ...Services Commission (HHSC) is seeking an Information Technology Support Specialist III in Austin, TX. The role supports the Enterprise Service Desk,... ...communication, documentation skills, and experience with IT support tools. A+ and ITIL certifications are preferred, with...Suggested
- AccentCare, Inc. is seeking an End User Support-IT Field Services professional to provide frontline IT support for staff in Austin and surrounding areas. The role requires a hybrid work arrangement and travel within the Austin region, supporting hardware, software, and...Work at office
- Procore Technologies is seeking an IT Support, Executive Services professional to deliver white-glove, high-touch technical support for the C-suite in Austin. You will partner with Executive Assistants and leadership to ensure seamless operations, proactive device management...Work at office
$32 - $42 per hour
...Are you an experienced IT professional looking for a high-impact, flexible opportunity in Austin, Texas? Lumenci is hiring a part-time, hybrid IT Support Specialist to lead our internal technical support, hardware provisioning, and systems administration. If you have...Hourly payContract workPart timeWork at officeLocal areaRemote workWorldwideFlexible hoursLumenci
Austin, TX5 days ago- Job Title: IT Support Specialist II Department: Information Technology Location: Austin, Texas (On-site) Reports To: Director / Manager of Information Technology FLSA Status: Non-Exempt Basic Function The IT Support Specialist II is responsible for providing high-level...Work at officeRemote work
$52k - $65.93k
Vale Bridgeway, a key player in transportation and logistics, is hiring an IT Support Specialist in Austin, TX for a full-time role. You'll ensure the smooth operation of our IT infrastructure. As an IT Support Specialist, you'll troubleshoot hardware and software issues...Full timeWork at office$48k - $60.2k
Trinity Grove Inc., a technology solutions company, is hiring an IT Support Specialist in Austin, TX. This full-time role involves providing technical assistance to employees and maintaining IT infrastructure. Daily tasks include troubleshooting hardware and software issues...Full timeWork at office- Integris in Austin, TX is seeking a Systems Technician to provide frontline IT support for desktop, printer, Microsoft 365, and basic connectivity issues. You will be the first point of contact via phone, email, and client portal, delivering professional service and clear...Work at officeRemote workHome office
- IT Support Specialist Location: Downtown Austin, TX — Fully Onsite Schedule: Monday-Friday, 8:00 AM-5:00 PM Employment Type: Contract with potential conversion to full-time after approximately six months About the Opportunity Our client is seeking an experienced IT Support...Full timeContract workRemote workMonday to Friday
$500 per month
...visits a WP Engine-powered site daily. Learn more at wpengine.com.What is Cool About This JobAs an IT Support Specialist II at WP Engine, you will be the backbone of our Austin office technical operations. WP Engine powers digital experiences for over 150,000 customers...Work at officeLocal areaRemote workWorldwide- ...Job Description Job Description IT Support Specialist Location: Austin, Texas Work Arrangement: Full-Time, Onsite About Integrated Financial Settlements For over 40 years, Integrated Financial Settlements (IFS) has been a trusted partner helping people stabilize...Full timeShift work
Integrated Financial Settlements, Inc
Austin, TX5 days ago - KaiHonua, LLC in Austin, TX is seeking a Computer Operator Support Specialist to join a government client team. You will maintain Windows 10+ devices, manage deployments and patching, diagnose issues, and support a range of peripherals and collaboration tools. The role...
- Westminster, a luxury senior living community in central Austin, seeks an experienced IT Assistant to support and maintain campus nurse call and coax systems and assist residents and staff with technical functions, including TVs, computers, and AV equipment. Responsibilities...
- Trinity Grove Inc. in Austin, TX is seeking an IT Support Specialist to join our technology solutions team. The role focuses on providing technical assistance to employees, maintaining IT infrastructure, and supporting network operations in a collaborative office environment...Work at office
- The HT Group is seeking an IT Support Specialist in Downtown Austin, TX who will provide hands-on technical support in a predominantly Mac environment. The role involves on-site assistance, hardware and network troubleshooting, and collaboration with IT teams across locations...Full timeContract work
$45k - $121k
A leading tech company in Austin is seeking a skilled Technical Support Specialist to diagnose client issues and provide IT assistance. Candidates should have 3-5 years in technical support with expertise in ServiceNow and networking knowledge. The role offers a competitive...$21 - $26 per hour
People’s Community Clinic is seeking an IT Help Desk Technician to provide first-level desktop and software support for staff in Austin, TX. You’ll resolve incidents, document tickets, and maintain user productivity with adherence to HIPAA guidelines. The role requires...Hourly pay- Procore Technologies, Inc. seeks an IT Support, Executive Services to deliver white-glove technical support for the CEO and leadership in Austin. You will own executive hardware, AV for high-profile meetings, and proactive service delivery. You will report to the Senior...
- Centene Corporation in Austin seeks a lead IT support specialist to provide on-site and remote end-user support, install software, and maintain hardware and network services for the local office. You will troubleshoot Windows, Mac, iOS and Android devices, coordinate with...Remote jobWork at officeLocal area
- Centene Management Company LLC in Austin, TX is seeking an experienced IT support professional to provide lead level on-site and remote assistance for end users and site infrastructure. You will troubleshoot hardware and software issues, manage imaging and software deployments...Remote job
- ...IT Support Specialist (Full-Time) Employer type: Emergency Communication SaaS. What the work involves: Our core values drive us in our important mission of keeping people safe & informed: Customers always come first Simplicity is our strength Our reputation...Full time
MLee Healthcare Staffing and Recruiting, Inc
Austin, TX1 day ago - A technology solutions firm is seeking an experienced IT Procurement Specialist for a 4-5 day onsite contract in Austin, TX. The ideal candidate will have 5-7 years of experience in Texas IT procurement and documentation writing. Responsibilities include reviewing requirements...Contract work
- ...Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted... ...Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure... ...servers, and communication systems that support naval operations; as a Cryptologic...ApprenticeshipWorldwideShift work
US Navy
West Lake Hills, TX5 days ago - ...Careerscape is recruiting on behalf of our client, a growing technology-forward organization, for a Remote IT Support Specialist based in the Austin, Texas area. This is an excellent entry point into the IT field, offering hands-on exposure to modern tools, real user problems...Full timeInternshipRemote workWork from homeHome officeFlexible hours
Careerscape
Austin, TX19 days ago - Are you a natural problem-solver who loves turning technical challenges into seamless user experiences? As our L2 IT Support Specialist , you will be the heartbeat of our technology support system. This is a high-impact, hands-on role where you serve as the primary expert...Full timeWork at officeRemote work
$55k - $65k
...based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support skills to the next level? This isn’t just password resets...Full timeWork at officeFlexible hours3 days per week1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist (Austin). Be the first to apply!
Related searches
- computer operator Austin, TX
- IT specialist Austin, TX
- entry level IT support specialist Austin, TX
- executive IT support specialist Austin, TX
- IT technician Austin, TX
- senior IT support specialist Austin, TX
- IT support specialist Austin, TX
- it technical specialist Austin, TX
- field IT technician Austin, TX
- support specialist remote Austin, TX