Quality Training & Education Assistant

Join a dynamic team at a leading fish processing and distribution company, where quality and continuous improvement are at the heart of operations. The Quality Training & Education Assistant will play a key role in supporting the Quality Department by transforming technical information into engaging educational and training materials for employees across warehouse, operations, and office functions. This internship offers hands-on experience in content creation, instructional design, and quality processes, making it an excellent opportunity for students or early-career professionals interested in education, training, communications, or quality assurance. The company values creativity, collaboration, and the ability to make a direct impact on employee learning and development.

Responsibilities

• Convert technical procedures, policies, and processes into clear, easy-to-understand educational materials for employees at all levels.
• Create and update visually engaging presentations for training sessions and internal communications.
• Develop and edit educational and training videos, including visual, text, and audio components.
• Adapt training materials to suit the needs of warehouse, production, operations, and office staff with varying levels of experience.
• Support the development of content related to quality, food safety, and internal procedures.
• Collaborate with the Quality team to ensure accuracy and alignment with company standards.
• Maintain and organize educational and training resources to keep them current and accessible.
• Identify and suggest improvements for how information is communicated and taught within the organization.
• Create materials in both Spanish and English to support a diverse workforce.
• Assist with other training, communications, and Quality Department support tasks as needed.

Qualifications

• Bilingual proficiency in Spanish and English, both spoken and written.
• Experience with video editing and familiarity with video editing tools.
• Proficiency in Microsoft PowerPoint and Canva for creating professional presentations.
• Basic understanding of education, training, or adult learning principles.
• Strong verbal and written communication skills.
• Creativity and attention to detail.
• Ability to simplify technical information for diverse audiences.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Ability to work independently and collaboratively within a team.
• Interest in developing skills in quality, training, education, or communications.
• Preferred: Knowledge of graphic or instructional design, experience creating educational content, and familiarity with quality processes or the food industry.
• Preferred: Experience working with operational or warehouse employees.

Benefits

• Hands-on experience in a leading fish processing and distribution company.
• Opportunity to develop skills in quality, training, education, and content creation.
• Experience collaborating with multiple departments and levels within the organization.
• Direct impact on employee learning and professional development.