Parts Department Manager

Job Description

Job Description

Job Summary

The Whiteford team is currently seeking a Parts Manager for our brand new Lima facility to assist our valued customers. The Parts Manager oversees the parts department, including managing employees, customer service, and revenue management. Our ideal candidate has several years of experience working with automotive or heavy-duty truck parts, strong customer service and communication skills, and managerial experience.

Benefits

• Competitive pay based on experience
• Career growth opportunities
• Medical, dental, and vision insurance
• Short term disability, term life insurance, and additional voluntary benefit options
• 100% employer paid group life and AD&D insurance
• 401(k) with employer matching program
• Annual paid time off (PTO)
• Family-friendly atmosphere

Responsibilities

• Forecast goals and objectives, establish pricing parameters, and prepare and administer the annual operating budget.
• Analyze, manage, and maintain parts inventory consistently with the requirements of customer, service department, and body shop needs.
• Establish a systematic process for special orders.
• Supervise, train, recruit, and hire team members.
• Analyze sales, expenses, and inventory monthly to maintain profit goals.
• Manage shipping & receiving operations, stock orders and storage layout, and revise for efficiency and safety.
• Develop and maintain policies and practices which will ensure positive employee relations and maximum customer satisfaction.
• Monitor daily sales reports and productivity.
• Additional duties and tasks as assigned.

Required Qualifications

• Strong diesel truck and/or automotive parts product knowledge.
• Demonstrated expertise in overseeing department operations and financial performance, ensuring efficiency, compliance, and budget alignment.
• Skilled in managing resources and implementing strategies that optimize departmental productivity and profitability.
• Proven ability to lead, motivate, and develop teams to consistently achieve and exceed performance goals.
• Computer proficiency

About Us
Since 1929, Whiteford Kenworth has been dedicated to assisting customers with their transportation needs. Committed to delivering exceptional customer satisfaction, our team ensures excellence in every aspect of our comprehensive range of heavy-duty vehicle services, from truck sales and leasing to service maintenance and repair, parts sales, and body shop repairs.

We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.