UME Program Associate, Neurology

Job Overview Founded in 1824, the GW School of Medicine and Health Sciences (SMHS) is the 11th oldest medical school in the country and the first in the nation's capital. Since its establishment, the school has been at the forefront of medical education, and has grown to include highly-ranked programs in the health and biomedical sciences. With dozens of top-tier residency programs, SMHS is a competitive and esteemed destination for medical school graduates across the country. The UME Program Associate, Neurology provides critical administrative, operational, and data management to assigned clinical clerkships and UME programs within the Office of Medical Education (OME) at George Washington University's School of Medicine and Health Sciences (SMHS). This role serves as the primary operational point of contact for medical students, faculty, and clinical sites for their designated clerkships and/or programs. In close alignment with the respective Clerkship Directors and OME, the Program Associate manages day-to-day clerkship logistics, ensures academic and accreditation compliance, maintains student records, and interfaces with main campus systems. This role requires a high degree of detail orientation and strong customer service skills. Furthermore, the Program Associate serves as a key UME partner responsible for the administration, coordination, and continuous improvement of clinical education processes. The position exercises independent judgment in resolving complex administrative issues, interpreting policies, recommending process improvements, and coordinating activities across multiple offices and clinical sites. Responsibilities include: Administer and oversee third- and fourth-year medical student clinical course and site scheduling, evaluating competing priorities and independently resolving scheduling conflicts while ensuring compliance with curricular requirements and institutional policies. Coordinate all aspects of clinical course administration, including but not limited to registration, schedule changes, grade processing, and maintenance of academic records. Manage administrative aspects of orienting medical students at the start of each rotation. Oversee student onboarding requirements for clinical training sites by coordinating, where applicable, required clearances, certifications, compliance documentation, and electronic medical record access while ensuring adherence to applicable policies and deadlines. Oversee all administrative aspects of student day and classroom activities including securing space or student day and other educational sessions and administrative meetings. Oversee the logistics planning, scheduling, and proctoring for clerkship examinations in accordance with school policies. Serve as the primary clerkship program administrative liaison between the clerkship's leadership, OME, the Office of Student Affairs, the Office of the Registrar, academic departments, and clinical training sites to facilitate the effective administration of clinical education programs. In accordance with university policies, academic regulations, and clinical education requirements, advise students, staff, faculty, and administrators on appropriate administrative processes and resolve routine and moderately complex issues independently. Coordinate communication among faculty, clerkship directors, academic departments, and SMHS offices to ensure timely dissemination of information and consistent application of academic policies and accreditation standards. Administer, solicit, and collect electronic student evaluations from teaching faculty (and from residents if applicable). Compile grade components, and monitor grade reporting timelines to ensure compliance with university and accreditation deadlines. Serve as the primary clerkship administrator/coordinator for MedHub (or similar medical education management software) to track and monitor student case logs, duty hours, and mid-clerkship feedback compliance, escalating issues to the Clerkship Director when necessary. Compile clerkship evaluation data during course reviews and continuous quality improvement processes. Perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning responsibilities that are logically related to the position. Minimum Qualifications Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Preferred Qualifications Prior experience providing administrative support within a University setting, Student Affairs division, or Medical Education environment preferred. Strong customer service and interpersonal communication skills. Proven success managing complex workflows in a fast-paced work environment. Ability to work well under pressure, and maintain calm demeanor in stressful environments. Exceptional attention to detail and organized record-keeping. Demonstrated experience managing large volumes of data electronically (e.g., student information systems, Excel spreadsheets, or medical education management platforms like MedHub/Blackboard). Hiring Range $52,741.91 - $72,476.48 Healthcare Benefits GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit Job Details Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: School of Medicine and Health Sciences (SMHS) Family: Academic Affairs Sub-Family: Program Administration Stream: Individual Contributor Level: Level 1 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Varies, typically 8 hour work day + 30 min lunch (M-F, 8:30am-5pm) Will this job require the employee to work on site?: Yes Employee Onsite Status: Hybrid Telework: Yes Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only?: No Posting Number: S014409 Job Open Date: Job Close Date: If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: Background Screening: Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. #J-18808-Ljbffr George Washington University