Veterinary Receptionist

Customer Service RepresentativeValley Animal Hospital & Pet Resort in Huntsville, AL, is looking for a Customer Service Representative dedicated to outstanding client service and excellent patient care. Join a team that feels like family.About Our HospitalWe've been caring for Huntsville's pets for over 30 years with excellence, empathy, and innovation. Our hospital is AAHA accredited, Fear Free certified, and a Cat Friendly Practice through AAFP. We operate out of two beautiful buildings: a full-service hospital and a brand-new cutting-edge wellness center. We also run a vibrant Dog Day Camp—complete with camper birthday parties and pool parties that bring energy and fun to the entire team.Why You'll Love Working HereGrowth-Focused: We foster a growth environment where your skills are appreciated and your career development is supported.You're a True Teammate: We value people who pitch in, lift others up, and want to be part of a collaborative care team.Culture Comes First: Our leadership is deeply committed to building a positive, team-first culture where everyone communicates openly and supports one another.Fun Meets Function: Staff meetings every other month build clarity and connection. And yes—we know how to have fun while doing serious work.What We're Looking ForWe're seeking a Customer Service Representative with:Minimum 2 years of experience in a customer service settingUnderstands that clear, effective communication with clients and team members is a priorityComfortable with handling payments, a multi-line phone system, email and other means of client reportingFamiliarity with Avimark is a plusStrong willingness to maintain a clean, presentable environmentA team-first attitude and commitment to a positive work cultureSchedule & BenefitsCompensation: Starting at $16/hour, based on experienceSchedule: 10-hour shifts (rotating Saturdays)Benefits:Medical, dental, vision insuranceSick and Paid time off (PTO)Uniform allowancePet care discountsIf you're looking to take your veterinary assistant career to the next level in a hospital that believes in teamwork, growth, and good vibes, we want to meet you.