EMEA Technical Support Engineer — Drive Customer Success
Metronome Technologies, Inc.
Metronome Technologies, Inc. is seeking a Technical Support Engineer to provide world-class customer service while troubleshooting and resolving client escalations. You will collaborate with engineers and customer success teams to drive customer satisfaction through support and improve product functionality. The ideal candidate will have 2+ years of technical support experience, strong debugging skills, and the ability to communicate technical concepts clearly. Familiarity with scripting and ticketing systems is essential. #J-18808-Ljbffr Metronome Technologies, Inc.
- ...About this Role As a Support Engineer, you will be at the center... ...experience to customers by diagnosing and resolving technical issues ensuring a high... ...customer inquiries to drive product improvement, as... ...platforms will be key to your success, as you\'ll leverage this...EmeaWork at officeRemote work
- ...9 machine learning‑based engine. As part of our fast growing... ...currently looking for a Customer Support Engineer to become the technical expert responsible for... ...TX & Bangalore, India & EMEA (UK) Responsibilities and... ...Work closely with customer success, development and product...EmeaLocal area
- ...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the... ...with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical... ...teams to diagnose complex issues, drive solutions, and contribute to the...EmeaFull timeWork at officeFlexible hours
- ...Spring Health is seeking a Senior Regional Customer Success Manager for a fully remote role in the... ...will maintain relationships with EMEA customers and collaborate with the US team... ...0+ customers, enhancing engagement, and driving customer retention. A strong background...EmeaRemote work
- ...Inc. is looking for a Senior Manager of Customer Marketing to lead customer engagement... ...marketing strategy across North America, EMEA, and APAC. The ideal candidate will... ...experience in customer marketing and proven success in driving customer growth through data-driven...EmeaRemote work
- Silversmith Capital Partners is looking for a Regional Manager for Customer Success (EMEA). In this role, you'll lead a high-performing team dedicated... ...fostering relationships and implementing key strategies to drive customer satisfaction and retention. The position offers...EmeaRemote jobWork from home
- ...experience in advanced Technical Support (Tier 3), Systems Engineering, DevOps, or Site Reliability... ..., and a team‑oriented, customer‑first mindset (Desirable... ..., and R&D teams to drive scalable, long‑term solutions... ...(FSEs), and Customer Success Managers (CSMs), resolving...Work at officeLocal area
$95k - $143k
...platform, helping over 4,700 customers-including Atlassian, Burger... ...ownership of problems and successes, approach challenges with a... ...complex problems, and drives more powerful solutions. We... ...customers and partners. As a Technical Support Engineer , you will provide...Work at officeHome officeFlexible hours$95k - $143k
...About the Role & Team Technical Support Engineer – You will provide enterprise‑level support to Amplitude customers, researching, diagnosing, troubleshooting... ...with Customer Success Managers, creating and updating... ...tickets via email and chat. Drive resolution by deep...Work at officeHome officeFlexible hours- ...Ventures, LLC is seeking a Senior Regional Customer Success Manager focused on EMEA to build strong client relationships and drive engagement. This full-time, fully remote role... ...teams to ensure exceptional customer support. Successful candidates should have over 7 years...EmeaFull timeLocal areaRemote work
$79.47k - $105.96k
...diverse perspectives from our customers, communities and each other... ...you'll take ownership and drive real change. Constantly... ...Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers... ...QA, Product, and customer success teams to ensure effective...Work experience placementWork at office- ...into actionable intelligence that drives revenue growth and competitive advantage for our customers. We're hiring Senior... ...Area, Seattle, New York City or EMEA. What You'll Do Manage... ...Use AI and modern sales/customer success tools to analyze account health...Emea
- About The Role As a Technical Support Engineer at ScaleOps, you will be the first... ...monitoring, triaging, and resolving customer-reported incidents,... ...closely with R&D, Customer Success, and Product to help... ...communicate recurring issues to drive product improvements. Requirements...
$137k - $205.6k
...scales rapidly to accommodate new customers, enabling consumption data to drive value for users. You'll be... ...About the Role As a member of our technical support engineering team, you will be on the front... ...Metronome's engineers, customer success, solutions architecture, and...Work experience placement- ...applications while nurturing a supportive and inclusive global... ...experienced and empathetic Technical Support Engineers with hands‑on knowledge of... ...or two is highly valued. Customer Success & Support at Laravel Resolve... ...the engineering team to drive resolutions or...Remote work
$35 - $50 per hour
Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses the... ...alongside the world’s most successful revenue teams. Powered by... ...understand their teams and customers, automate critical sales workflows... ...customer success teams to drive solutions. In this fast‑...Hourly payFull timeWork from homeFlexible hours$128k - $140k
...open source software engineers and AI agents rely on... ...eliminate risk. Our customers include Fortune 500 enterprises... ...looking for a Senior Technical Support Engineer who’s equal... ...your own queue, drive clarity in... ...Engineering, Customer Success, and more. You're comfortable...Remote jobLocal areaFlexible hoursWeekend work$500 per month
...diverse group of experienced engineers, traders, and brokerage... ...encourage you to apply. As a Customer Success Manager at Alpaca, you are the... ...successful outcomes. This role supports Alpaca’s B2B offerings—you... ...customers, accountable for driving healthy and constant relationships...EmeaContract workRemote workHome office$165k - $185k
...growth and building a brand customers love. We create... ...strategic relationships that drive insights and engagement... ...(CABs) for AMER and EMEA cohorts, as well as a global... ..., Sales, and Customer Success to identify strategic... ..., that directly support Asana’s key marketing narratives...EmeaWork experience placementWork at officeLocal areaWork from homeWorldwide- ...Professional Services Engineers Remote An overview... ...directly with customers to deliver installation... ...closely with Technical Architects and Professional... ...Sales, Customer Success, and Technical Architects to support statement of work... ...priorities, and drive clear outcomes in...EmeaRemote work
- ...platform so our customers can outpace their... ...Winning Culture is the engine that drives our teams of... ...– big and small. Supported by operating principles... ...team across the EMEA region. Due to... ...Sales, Customer Success, Product, and... ...simplify complex technical details into compelling...Emea
$130k
...'Front Office Support' representative... ...business and customer base.... ...customer service, technical expertise to support... ...The successful candidate will... ...teams in APAC and EMEA. ~ Conduct... ...Site Reliability Engineering (SRE) practices... ...to account for driving continuous cultural...EmeaFlexible hoursWeekend work- ...are looking for a Strategic Customer Success Lead to shape and scale how... ...objectives and measurable outcomes. Drive deep product adoption by... ..., Services, Sales, and Support to deliver a seamless, high‑... ...based in New York City and engineering based in Berlin. Why Bluefish...EmeaImmediate start
- ...member of the Startup Customer Success team. Since then, I... ...the US, Canada, and EMEA. I am so excited to be... ...customer-facing experience supporting a complex and rapidly... ...engagement that drives best practices in revenue... ...to work with us: Our Engineering, Product, and Design...EmeaFull timeWork at office
- ...In this role, you will support the onsite user community... ...deployments across EMEA, conduct audits, and deliver... ...-solving skills and technical troubleshooting ability... ...with a focus on high-end customer service Comfortable... ...Self-starter with the drive to learn, grow, and add...EmeaFull timeWork at officeRelocationFlexible hours
$145k
Senior Customer Success Manager - n8n | Remote (US) Job Summary... ...manage risk, and drive measurable ROI while... ...enablement across technical and business... ...Executives Collaborate with Support, Solutions Engineering, and Product to... ...account management (EMEA/US) Technical/STEM...EmeaRemote jobFull timeVisa sponsorship- ..., and borrowing services and supports over 500 digital assets on its... ..., productivity, quality, and success of learning initiatives.... ...remove barriers to success. Treat customer success as a product at BitGo... ...for increased efficiency, driving productivity plans. Requirements...EmeaWork experience placementWorldwide
- ...play a key role in driving new business... ...approach to help customers digitize and simplify... ...Marketing, and Customer Success teams to ensure... ...space. Requirements – Technical Skills 3+ years in... ...fast across EMEA and are looking for... ...Ears – We listen, support, and grow together...EmeaContract workRemote workFlexible hoursShift work
$110k - $130k
...are growing our Customer department! We... ...for a Manager, Technical Services in our... ...integrations that drive full product... ...into the Customer Success phase Own... ...with Product and Support to identify recurring... ...with teams in EMEA What you need... ..., solutions engineering, implementation...EmeaWork at officeLocal areaFlexible hoursShift work- ...ownership of initiatives that drive merchant, company and... ...collaboration and support, where team members and... ...accountability. We measure success in tangible ways,... ...Sales, Account Management, Customer Success, or Merchant... ...Especially North American, EMEA or APAC markets. Keen...EmeaCasual workLocal areaRemote work
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