Hospice Office Assistant

O'Neill Healthcare Hospice Office Assistant

O'Neill Healthcare Hospice is looking for an office assistant! This position coordinates and assists the Clinical Director/Administrator in maintaining the clerical functions, accounts payable functions and HR/payroll functions in the office.

O'Neill Healthcare offers a wide range of employee recognition/incentive programs:

• Tuition Reimbursement
• Medical, dental and vision
• 401k with Company Match and Profit Sharing
  • Free Financial Advisors Available with Participation
• Hourly bonuses for picking up outside of normally scheduled shifts
• PTO available after 90 days
• Anniversary Dinners/Luncheons
• Annual Cleveland Guardians Outing
• Annual Cleveland Cavs Outing
• Wellness program Discounted medical insurance and $ bonuses twice a year
• Recognition weeks for all departments
• Employee Exceptional Service cards
• Annual Employee off-site Christmas Party (when applicable)
• Regular Staff Cookouts during summer months
• Family-oriented resident/staff events throughout the year (trick or treat, Easter egg hunt, fall festivals, etc.)

Essential Job Functions/Responsibilities

1. Provides assistance to the Administrator, preserving the confidential nature of items of which he/she has knowledge. He/she must maintain the files, supplies and general office condition in an orderly manner.

2. Handles all correspondence and word processing for the hospice organization.

3. Answers telephone, which may include receiving inquiries, and channels them appropriately.

4. Is responsible for maintaining administrative and clerical files. Data entry and chart set up (computerized and paper) for hospice patients.

5. Files hospice aide visit notes certification/recertification papers after recording in the computerized documentation system.

6. Enters visit frequencies and ensures singed certs/recerts are current and in compliance with Medicare and Medicaid regulation. Uploads them to the computerized documentation system and ensures hard copy of forms are filed in patient charts.

7. Filing of documents as requested.

8. Mails correspondence to families and physicians. Keeps current log of what is sent to make sure they are returned with signature.

9. IDT preparation.

10. Completion of Notice of Election and Medicaid Hospice Enrollment when applicable for all new admissions. Updates Medicaid Hospice Enrollment portal when applicable with each recertification.

11. Closes out patient's clinical record when discharged.

12. Maintains current patient statistics utilizing the Management Information System.

13. HR / Payroll functions

14. QAPI audit completion as assigned.

15. Accounts Payable duties.

16. Other duties as assigned by the Director.

Position Qualifications

1. Minimum of two (2) years' experience, preferably in hospice or health care, or graduation from a one (1) or two (2) year business college preferred.

2. Is at least 18 years of age.

Skills Required

1. Typing skills.

2. Word processing skills

3. Personal computer skills

4. Business machine knowledge

5. Medical terminology

Who are we you may ask? We are a healthcare community that is family-owned and operated, providing senior care based on the following principles:

• A commitment to delivering the highest quality of care in the most personalized way possible
• An appreciation of our residents, their families, and the communities where our facilities are located
• Innovations in the services offered so that we remain current with market needs and clinical developments
• A dedication to the well-being and professional growth of our employees

Why is the company amazing? We are regularly recognized as one of the finest healthcare centers in Northeastern Ohio, ranking in the top 10 percent of all nursing homes in the State of Ohio for resident satisfaction. We are proud to earn the highly regarded CMS 5-Star Rating for our homes!