Service Advisor
James River Equipment
Join the Team at James River Equipment in Toano
Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.
Day in the Life: Service Advisor
Complete customer service authorizations, identify all repairs through communication with customer and technicians, and provide cost estimates/quotes to customers
Ensure the customer has sufficient credit for work authorized and make payment arrangements as required
Communicate estimated job start time and completion date to the customer, updating progress as necessary, and make customer aware of any additional service work identified by the technician during inspection and/or repair
Assign SPGs/estimated repair times to work order segments, manage service jobs, approve technicians' service reports and perform final inspection of the machine
Invoice the customer to include warranty work and review invoice with customer prior to closing work order
Need to Succeed:
Exceptional customer service with ability to handle high volume of customer inquiries in person, by phone and online
Computer systems use, specifically in CDK or similar work order system, Microsoft Office to include Excel, and ability to learn new systems quickly
Previous experience in a service department is strongly preferred
Excellent follow up with the ability to communicate well with both technicians, parts staff, and customers
About the Benefits
In addition to competitive pay (negotiable based on experience), the successful candidate will receive:
Extended health, dental, and vision insurance (day one of employment)
Health savings account options
Flexible spending account options
Disability and life insurance
401k with employer match and profit share (after 90 days of employment)
Annual tools and PPE allowance
Paid time off and paid holidays
Employee recognition rewards program
Opportunities to attend a yearly cruise for top performers
Opportunities for leadership and professional growth
Quarterly group outings, company events, and employee recognition programs
Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!
James River Equipment- ...Training Provided * Competitive benefits * Team events * Limited Saturday Hours * Closed on Sunday's Responsibilities * Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service * Take ownership of the...SuggestedLocal area
West Point Ford
West Point, VA3 days ago $69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
New Kent, VA18 days ago- ...of supplying major national retailers with merchandise; promote and implement the company’s core values and excellence in customer service; responsible for maintaining strong relationships with internal and external customers. Duties and responsibilities Establishes...SuggestedWork at office
C & F Enterprises
Toano, VA1 day ago - ...Appointment Type: {appointment_type} Who May Apply: {who_may_apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs, employees may work rotating shifts, nights, weekends, holidays, and...SuggestedNight shiftRotating shift
Regional 911 Intake Solutions
Norge, VA8 days ago $65k
...Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits...SuggestedFull timeFlexible hoursLomenick Agency
Barhamsville, VA1 day ago$70k - $85k
...our team. With over 120 years of industry leadership, we specialize in providing top-tier business solutions. This role involves servicing an existing portfolio of 2,000 business clients, developing new relationships through referrals and leads, and leading a team to execute...Weekly pay- Count Team Attendant The Count Room Attendant is responsible for the collection and count of cash boxes from the gaming floor and the cash and ticket count conducted in the count room in accordance with company Internal Control Policies and Procedures as well as state...Local areaNight shift
Churchill Downs Race Track
New Kent, VA4 days ago $15.5 - $17 per hour
...schedule, ADVANCEMENT OPPORTUNITY, and being part of a small GROWING team. A Cashier is responsible providing excellent customer service by being a model of the following values on a daily basis. These positions reports to the General Manager. Our Values: #...Hourly payPart timeRemote workFlexible hoursAfternoon shiftSun Management Group Inc
Toano, VA4 days ago$15 - $19 per hour
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services....Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shiftWalgreens
West Point, VA18 hours ago$16 - $18 per hour
...experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. + In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy....Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shiftWalgreens
West Point, VA1 day ago$18 - $28 per hour
Description:: Project Administrative Assistant The Project Administrative Assistant provides essential administrative and clerical support to project managers, superintendents, and other team members involved in highway construction projects. This role is responsible for...Full timeContract workFor contractorsCurtis Contracting, Inc.
West Point, VAmore than 2 months ago- ...Office or comparable workplace software Records and document management Calendar, meeting, and deadline coordination Customer service and professional communication Ability to manage several assignments without losing accuracy Discretion when handling...Full timeCasual workWork at officeRemote workFlexible hours
Transportation Security Jobs
Toano, VA2 days ago $12.75 - $18.5 per hour
...your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit. A strong "promote from within" philosophy providing advancement opportunities for all...Hourly payFull timeTraineeshipImmediate startStripes
Lanexa, VA1 day ago$12.75 - $18.5 per hour
...your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit. A strong “promote from within” philosophy providing advancement opportunities for all...Hourly payFull timeTraineeshipImmediate start7-Eleven
Lanexa, VA3 days ago$20 - $25 per hour
...administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners. Your Responsibilities: Provide excellent customer...Part timeFor contractorsWork at officeLocal areaFlexible hoursAfternoon shift$15 - $17.5 per hour
...customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift$65k
...Crafting Brighter Futures for Businesses Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Sales Associate...Full timeWork at officeFlexible hoursLomenick Agency
West Point, VA1 day ago- ...more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose: Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing...Local area
Food Lion
West Point, VA1 day ago - ...more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose: Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual...Local area
Food Lion
West Point, VA1 day ago $13.5 - $14.61 per hour
...protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has...Hourly payFull timePart timeLocal areaShift workWeekend workAfternoon shiftAdvance Auto Parts
West Point, VA2 days ago- ...Opportunities Fun and Energetic Environment Ongoing training Employee Discount Job Summary We are seeking a friendly and service-oriented Store Clerk to join our team! As a Store Clerk, you will assist customers with their shopping needs and ensure an...Flexible hours
Lakeshore Resort
West Point, VA3 days ago - ...million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with...Flexible hours
Food Lion
West Point, VA4 days ago $15 per hour
Position SummaryThe Patient Service Representative I is responsible for performing a variety of front office administrative duties in support of physicians and other members of the practice.Major Duties and ResponsibilitiesAppointment scheduler on multiple telephone line...Hourly payWork at office- Walgreens is seeking an associate to support pharmacy operations and provide outstanding customer service. You will assist the pharmacist under supervision, handle prescriptions, and help customers in the store with a friendly, efficient approach. The role requires flexible...Flexible hours
$15 - $17 per hour
...marketing generates prospective customers (leads) who call or contact us through the internet to inquire about a free quote for our services, which is then given during an initial in-home appointment. At The Drying Company, we are passionate about delivering outstanding...Full timeFor contractorsCasual workShift workDay shift- ...sales experience is preferred, especially in: High-ticket sales B2B sales Business development Insurance or financial services Health and wellness SaaS or technology Other performance-driven sales environments History of pursuing entrepreneurial...Remote work
Promoted2
New Kent, VA1 day ago - ...sales experience is preferred, especially in: High-ticket sales B2B sales Business development Insurance or financial services Health and wellness SaaS or technology Other performance-driven sales environments History of pursuing entrepreneurial...Remote work
Promoted2
West Point, VA2 days ago - ...Description Baylands Family Credit Union is seeking an experienced accounting professional to join our team as Accounting & Electronic Services Manager . Reporting directly to the CEO, this hands-on role manages the credit union's accounting and financial reporting...Full timeTemporary workMonday to Friday
The League of Credit Unions & Affiliates
West Point, VA23 days ago $150k - $200k
Are You One of Us? Home Genius Exteriors is one of the fastest-growing home improvement companies in the nation, ranked #21 on Qualified Remodeler's Top 500 and recognized with Owens Corning's Top Performer MVP Award. In just 7 years, we've grown from $3M to nearly $...Full timeFor contractorsWeekend work$300k
Ready to Join America's Fastest-Growing Home Improvement Company? At Home Genius Exteriors , we're not just remodeling homes – we're redefining the homeowner experience! In just 7 years, we've grown from $3M to $250M by delivering A Different Experience through quality...Full timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!
