Customer Service Representative - State Farm Agent Team Member

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Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: As a lifelong Anderson resident, I'm passionate about serving my community and helping people protect what matters most. I began my career with State Farm in 2015 and take great pride in leading a high-performing, growth-minded team. I'm a proud graduate of Clemson University, where I earned both my Bachelor's and Master's degrees in Communication Studies. My roots here run deep - from captaining the tennis team at TL Hanna High School to now leading an agency that truly makes a difference in people's lives.

Our office is built on collaboration, professional development, and a shared drive for excellence. Training and coaching are at the heart of what I do - not just to develop skills, but to help my team grow personally and professionally. We regularly host trainings, team discussions, and even book clubs focused on personal growth. I'm not a micromanager - I see my role as a coach, here to elevate and empower.

Our team includes several aspirants preparing for future leadership roles, creating plenty of room for advancement. We're proud to be a Chairman's Circle qualifying agency for the past two years, and we celebrate success together. Team members enjoy a matching 401(k), and when we hit our team goals, we wrap up early on Fridays at 3:30 PM.

If you're motivated, eager to grow, and want to be part of a winning culture that values learning, teamwork, and achievement, this could be the perfect place to build your future.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Parker Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year


Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Parker Smith - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Parker Smith - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Health Insurance.
• Our office is located in Anderson, South Carolina.
• I am a proud graduate of Clemson University.
• We currently have 3 team members at our agency.
• We have 25 years of combined insurance experience in our office.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.