Food Runner/ Expo - Milk & Honey (VA Beach)

Overview:

Ignite your passion for exceptional food and join us at Milk and Honey , a captivating New Orleans themed Southern Brunch destination. As a Food Runner/ Expo , you'll play a crucial role in delivering culinary delights to our guests with precision and finesse. Get ready to embark on a thrilling journey, working alongside our talented culinary team and ensuring that each dish is presented with flair and served at the peak of perfection. With a fast-paced and exhilarating environment, you'll have the opportunity to showcase your dedication to exceptional service and contribute to an unforgettable dining experience. Join us at Milk and Honey and become a vital part of our gastronomic adventure.

Responsibilities:

• Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
• Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
• Provide attentive and friendly service, going above and beyond to exceed guest expectations.
• Take pride in maintaining a clean and organized workstation and dining area.
• Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
• Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.

• Ensure food orders are prepared accurately and promptly

• Coordinate between kitchen staff and servers

• Check food quality, presentation, and portion sizes

• Organize and prioritize tickets during busy hours

• Communicate special requests and modifications to the kitchen

• Ensure complete orders before they leave the kitchen

• Maintain cleanliness and organization of the pass area

• Resolve order issues quickly to maintain guest satisfaction

Qualifications:

• At least 18 years of age 
• Able to communicate effectively in the primary language of the work 
• Able to work calmly and effectively under pressure 
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays 
• Ability to learn menu items and service procedures.  
• Ability to take direction and to work in a team environment.  
• Ability to work calmly and effectively under pressure.  

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

Who We Are:

Milk & Honey is a vibrant New Orleans themed Southern Brunch destination. We offer flavorful dishes from brunch through dinner, including popular items like Chicken & Waffles, Shrimp & Grits, and Mimosa Towers. Known for its warm, modern Southern cuisine and inviting atmosphere, guests can dine in or take their favorites to go. Every meal is a memorable experience meant to be shared.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. 

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.