Revenue Operations Lead

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. About The Revenue Team The Revenue team drives affirm’s top‑line growth through strategic partnerships, pricing, and go‑to‑market execution. We acquire, retain, and expand merchant relationships across eCommerce, in‑store, telesales, and the affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value‑added solutions, drive adoption, and support long‑term business growth by connecting merchants and consumers through affirm’s products. About The Team We're looking for a curious, driven analyst to join our Revenue Operations team. Revenue Operations serves as the backbone of the Revenue organization at affirm. We follow a data‑driven approach that combines elements of strategy, systems, process, and analytics to align go‑to‑market motions across the organization. What You’ll Do Design and optimize top‑of‑funnel merchant lifecycle processes — from marketing touch through contact creation, account readiness, and discovery handoff — with an emphasis on automation, data quality, and clear documentation Own and define lead routing logic, automation triggers, and lifecycle dependencies that govern how leads and accounts move through the top of funnel; partner with business systems for implementation Own cross‑functional initiatives end to end — managing stakeholders across sales, marketing, partnerships, legal, product, revenue ops, analytics, and others Support attribution tracking and funnel conversion analysis for marketing, BDA, and early funnel performance to surface actionable insights Own workflow automations (e.g., Slack notifications, cross‑tool workflows, process triggers) that improve speed‑to‑lead and reduce manual work Collaborate with the business systems team to improve Salesforce and adjacent GTM tooling for lead and account management efficiency; define processes to ensure data integrity at funnel entry Partner with revenue enablement to train and support revenue teams on top‑of‑funnel processes and tooling changes What We Look For BA/BS or equivalent 4‑year degree required 2+ years of revenue operations, sales operations, or marketing operations experience Proficiency in Salesforce (experience as an administrator is a plus); familiarity with marketing automation platforms (e.g., Pardot, HubSpot) Mastery of Excel / Google Sheets and a solid understanding of business intelligence tools Experience with lead lifecycle management, lead routing tools (e.g., RingLead, LeanData), data enrichment tools (e.g., Clay, Zoominfo), or lead scoring and attribution frameworks is preferred Proven ability to manage and maintain relationships with key stakeholders in a fast‑paced environment, ensuring alignment and engagement throughout projects Prior experience in data analysis, reporting, and funnel performance measurement A strong sense of organization, a growth mentality, and a bias toward documenting and systematizing repeatable processes Pay & Equity Pay Grade - H Equity Grade - 4 Employees new to affirm typically come in at the start of the pay range. affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job‑related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 – $140,000 USA base pay range (all other U.S. states) per year: $88,000 – $128,000 Benefits Health care coverage — affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets — generous stipends for spending on technology, food, various lifestyle needs, and family forming expenses Time off — competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP — an employee stock purchase plan enabling you to buy shares of affirm at a discount affirm is proud to be a remote‑first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned affirm office. A limited number of roles remain office‑based due to the nature of their job responsibilities. Equal Opportunity Employer We believe it’s on us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. For U.S. positions that could be performed in Los Angeles or San Francisco — pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr