Personal Injury Case Manager

Job Description

Job Description

We’re Hiring! Join Our Boutique Law Firm in Houston, TX; Looking for someone to start asap

We’re expanding our team and seeking dedicated professionals: Personal Injury Case Manager

If you have at least 2 years of experience in the field, thrive in a fast-paced legal environment, and want to be part of a supportive team that values your contributions, we want to hear from you! Firm on the 2 year experience (verified)

Key Responsibilities:

• Coordinate medical treatment & build relationships with providers
• Request and organize medical records, bills, and supporting documents
• Manage case files and maintain organization in the firm’s case management system
• Communicate with clients regarding case status and required documents
• Open claims and communicate with insurance adjusters 
• Help prepare demand packages and settlement documentation 
• Maintain accurate and timely documentation of case activity
• Coordinate settlement disbursements and lien resolutions 
• Provide consistent client updates and white-glove customer service 
• Be the go-to person for our PI clients from sign-up through settlement
• Maintain organized digital and physical case files
• Assist with collecting documents and preparing case files for trial

Qualifications:

• Minimum of 2 years of experience as a case manager.
• Strong understanding of personal injury, and litigation procedures.
• Excellent organizational skills and the ability to manage multiple cases simultaneously.
• Strong verbal and written communication skills.
• Proficiency in case management software and Microsoft Office Suite.
• High level of attention to detail and accuracy.
• Ability to work independently and collaboratively in a team environment.
• Compassionate and empathetic approach to client interactions.
• Bilingual skills (Spanish/English) are a plus.

What We Offer:

• Competitive salary based on experience.
• Salary Range: $45,000-$54,000 DOE
• Performance bonuses available based on KPIs and case management efficiency 
• Hybrid work, after probationary period
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Role Requirements:
→ Personal Injury Case Manager: Experience with pre-litigation processes, demand preparation, medical records management, and client communication

60 Day Probationary Period Required:

• contract pay
• no benefits offered at this time
• 100% attendance required