Partner Care Representative

Job Description

Job Description

Exciting opportunity to join an amazing team. Do you have exceptional communication skills? Are you great with documenting specific details and balancing your workload? This role supports the mission to Share Christ – Love People by proactively cultivating relationships with partners that is top notch and demonstrate the values of Joyce Meyer Ministries.

The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.

Responsibilities:

• Responsible for cultivating long-term relationships with assigned designated partners by talking with partners to resolve concerns
• Communicate the heart of Joyce Meyer Ministries and foster ongoing prayer and financial support
• Develop and present partnership opportunities that inspire support and help advance the fundraising goals of Joyce Meyer Ministries
• Effectively manage partner care workload by analyzing data, mapping out, and scheduling partner care trips
• Administer and oversee formal partner meetings and visits
• Create report notes and track action items in the Customer Relations Management system
• Assist Partners in making informed decisions about planned giving options

Qualifications:

• Experience with Microsoft Office Word and Excel
• Knowledge of Joyce Meyer Ministries campaigns and media is essential
• Knowledge of the goals and values of a Christian Non-Profit Organization
• Exceptional presentation skills with ability to convey ideas clearly
• Requires tact, diplomacy, and the ability to motivate and persuade others
• Ability to understand emotional behavior and diffuse emotionally charged situations
• Ability work independently and with little oversight
• Ability to work with all levels of the organization
• Ability to foster collaboration

Education:

• Bachelor’s Degree in related field or equivalent years of experience

We’ve got you covered with perks :

• Mission-driven job that also pays
• Medical Plan with no out-of-pocket premiums
• Generous HSA contributions
• Free Dental
• Free long-term disability and life insurance
• Wholistic Wellness Program
• Employee Assistance Program for you and your family
• 403(b) generous matching
• Discount on ministry resources
• Options to work from home with a hybrid work environment
• Paid time off
• Professional Development
• Tuition Reimbursement

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