Dispatcher - Bilingual

Job Title

Provide safe and effective management and retention of Owner Operators with Raven. Ensure adherence to Federal, State, and company policies and procedures and responsible for the cost effective use of resources including contractors, equipment, and supplies and will assign motor vehicles and drivers for conveyance of freight.

Will require weekend availability, night or overnight shift once day training is complete.

Responsibilities

Supervise assigned Owner Operators to ensure the highest possible utilization within DOT regulations and company policy

Efficient planning of Owner Operators to enable high production from each unit and ensure on-time delivery performance for customers

Complete all dispatch work in the TL2000 system in real time environment

Monitor and handle all daily check calls by Owner Operators and ensure they are in compliance with company policy

Monitor and communicate all service failures of Owner Operators to the Operations Manager and the Customer Service Team

Work closely with Safety to address performance issues and ensure compliance with DOT

Responsible and accountable for performance issues of drivers

Record and monitor the daily hours of service to ensure DOT compliance

Maintain files and monitor repairs on rail and non-rail equipment

Maintain close communication with Raven/FECHS customer base

Assist with Owner-Operator recruiting efforts as necessary

Miscellaneous activities and responsibilities as assigned by manager

Qualifications

MINIMUM QUALIFICATIONS:

High School Diploma/GED

5 or more years of experience required in Transportation, Logistics, or Operations

PREFERRED QUALIFICATION:

Bachelor's degree from an accredited institution in Business Administration, Supply Chain Management, Transportation, Logistics, Operations

5 or more years of experience required in Transportation, Logistics, or Operations

Spanish bilingual

KNOWLEDGE & SKILLS:

Must be familiar with Federal Motor Carrier Safety Regulations, issued by the U. S. Department of Transportation, Federal Highway Administration; safety rules and instructions; in-bond regulations for customs

Ability to handle multiple tasks in a high profile and fast paced environment

Ability to adapt to a variety of personalities as it relates to Owner Operators

Strong operational background in transportation industry with dispatch experience preferred

Verbal and written communication skills

AS400 operating systems experience (preferably TL2000)

Microsoft Office

JOB REQUIREMENTS:

50% travel required

Work hours may vary in length and schedule (may include a non-standard workweek)

The applicant selected for this position will be required to successfully complete a background check and drug test. Passing results must be received prior to start date in new position

Qualified applicants will be considered for vacancies without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by prevailing state and federal laws, regulations and ordinances.