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Dental Front Office Coordinator

Rolla Family Dentistry

Job Description

Job Description

Description:

Overview:

A busy and professional dental office is seeking an experienced, reliable and detail-oriented Front Office Coordinator to help manage front-office operations and ensure a smooth patient experience. The ideal candidate will have strong organizational skills, a friendly demeanor, and the ability to multitask in a fast-paced clinical environment.

Responsibilities:

  • Assist patients in finding creative financial solutions for wanted and needed dental treatment.
  • Greet patients and manage check-in/check-out procedures.
  • Schedule and confirm patient appointments.
  • Answer phone calls, respond to emails, and route inquiries appropriately.
  • Verify insurance information and obtain necessary authorizations.
  • Present treatment plans and explain recommended procedures to patients.
  • Process patient billing, collect co-pays, and manage financial records.
  • Maintain and organize patient records and documentation in compliance with HIPAA.
  • Coordinate with dental staff to ensure efficient daily operations.
  • Assist with general administrative duties and special projects.

Office Hours:

Monday - Thursday

Benefits:

401(k)

401(k) matching

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid holidays

Paid time off

Professional development assistance

Vision insurance

Requirements:
  • High school diploma or equivalent required; additional dental or administrative training preferred.
  • 1–2 years of experience in a dental office environment is required.
  • Knowledge of dental terminology, procedures, and insurance processes.
  • Familiarity with dental office software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus.
  • Excellent communication and customer service skills.
  • Strong attention to detail and ability to manage multiple tasks efficiently.
  • Professional appearance and demeanor with commitment to patient confidentiality.
Vacancy posted 24 days ago
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