Dental Front Office Coordinator

Job Description

Job Description

Description:

Overview:

A busy and professional dental office is seeking an experienced, reliable and detail-oriented Front Office Coordinator to help manage front-office operations and ensure a smooth patient experience. The ideal candidate will have strong organizational skills, a friendly demeanor, and the ability to multitask in a fast-paced clinical environment.

Responsibilities:

• Assist patients in finding creative financial solutions for wanted and needed dental treatment.
• Greet patients and manage check-in/check-out procedures.
• Schedule and confirm patient appointments.
• Answer phone calls, respond to emails, and route inquiries appropriately.
• Verify insurance information and obtain necessary authorizations.
• Present treatment plans and explain recommended procedures to patients.
• Process patient billing, collect co-pays, and manage financial records.
• Maintain and organize patient records and documentation in compliance with HIPAA.
• Coordinate with dental staff to ensure efficient daily operations.
• Assist with general administrative duties and special projects.

Office Hours:

Monday - Thursday

Benefits:

401(k)

401(k) matching

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid holidays

Paid time off

Professional development assistance

Vision insurance

• High school diploma or equivalent required; additional dental or administrative training preferred.
• 1–2 years of experience in a dental office environment is required.
• Knowledge of dental terminology, procedures, and insurance processes.
• Familiarity with dental office software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to manage multiple tasks efficiently.
• Professional appearance and demeanor with commitment to patient confidentiality.