Group Sales Manager

Overview

Are you a passionate sales professional with a love for hospitality and events? Do you thrive on building relationships, creating unforgettable guest experiences, and driving results? Join our vibrant team as a Group Sales Manager and help showcase Myrtle Beach as the ultimate destination for group travel, athletic events, and special occasions! In this role, you'll be the face of our resorts, connecting with clients from across the country, creating tailored group experiences, and making a direct impact on our company's growth.

Responsibilities

Group Sales Manager responsibilities include, but are not limited to:

• Represent our stunning resorts and the Myrtle Beach area to organizations, sports teams, and event planners, positioning the city as a top-tier destination
• Develop and execute creative sales strategies through trade shows, marketing campaigns, sales calls, and industry networking
• Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client. Creates client familiarization trips, as needed, to present Resorts capabilities
• Cultivate strong, long-term partnerships with clients to encourage repeat and referral business.
• Prepares proposals, contracts, group resumes and any other documentation deemed necessary
• Addresses and resolves any issues or complaints regarding the sales process
• Responsible for generating and maintaining all group contacts for all business booked and turned down Must also have the ability to capture and enter all leads in the CRM
• Clearly communicates group needs to the properties to ensure they are prepared to meet them
• Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Director of Group Sales
• Collaborate with all corporate departments (e.g., Revenue Management, Call Center, IT) and property operations teams (e.g., Front Desk, Accounting, Food & Beverage, Rooms Manager, General Manager) as needed to support departmental goals and ensure smooth communication and execution
• Other duties as assigned

Qualifications

What are we looking for?

• Valid Driver's License required
• Ability to work a regular schedule of Monday-Friday, 9:00 AM-5:00 PM, with flexibility to adjust hours for meetings, travel, trade shows, or onsite events as needed
• Must be able work on-site in Myrtle Beach, South Carolina
• Prior hospitality management or sales experience required; resort or hotel sales experience strongly preferred
• Knowledge of hospitality operations, PMS and CRM systems, and financial management tools
• Previous hospitality experience is required
• Event sales experience preferred
• Proficiency with general office equipment and PC applications (i.e. multi-function copiers, word processing, spreadsheets, databases, email, remote desktop connections)
• Highly reliable, organized, detail-oriented, and dedicated to delivering results
• Demonstrated ability to build client networks, overcome objections, close sales, and follow up effectively
• Committed to guest satisfaction through exceptional customer service and a strong client focus
• Clear, professional written and verbal communication skills
• Strong multitasking, prioritization, and teamwork abilities
• Personable, collaborative, and comfortable working with diverse individuals

What can you look forward to?

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc...)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Who are we?

WE ARE MORE THAN JUST A WORKPLACE...

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.


Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.


We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you're looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

Don't miss out on your dream career...explore current openings and sign up to receive updates on featured job opportunities:


Connect with us! @brittainresorts | TikTok | Facebook | Instagram | LinkedIn

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.