Host Person - Silver Reef (Utah)

Host Person - Silver Reef

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Location: Silver Reef Craft and Kitchen

Job Description

The primary responsibility of the Host/Hostess is to welcome our guests when they arrive in our restaurant and start them off with a positive dining experience. Hosts/Hostesses need to be able to work quickly and efficiently on tasks to ensure a pleasant atmosphere for our guests. They should always show true hospitality to our guests and maintain a positive attitude towards co-workers.

Benefits: Medical, Dental, Basic Life Insurance (included with the dental plan), Vision, Short-term Disability, Combo plan covering accidents, hospitalizations, and critical illnesses, Paid time off, Voluntary life insurance, Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

Location: In-person in St. George UT, 84790: Reliably commute or plan to relocate before starting work (required).

Responsibilities: Seating restaurant guests by seating each section fairly and consistently to ensure customer service standards are maintained. Must have knowledge of the menu and additional products that are served, including all beverages and daily specials. Handle cash transactions with customers and collect payment. Issue receipts, refunds, change, and tickets. Provide excellent guest service to all guests and ensure the same for all team members. Perform guest service duties as requested. Maintain a fast pace for customer service needs. Be a team player and proactively assist other colleagues.

Skills / Experience: Must be at least 18 years of age. Good communication and customer service skills are essential for this position. Ability to read and comprehend simple instructions. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization and to carry out simple one or two-step instructions. Health Card and Alcohol Awareness Card required.

Physical Requirements: Must be able to stand and walk swiftly for extended periods of time. Must be able to bend to obtain items near the floor. Must be able to lift up to 50 lbs. with or without assistance.

Core Values: Service- Personalized, warm, and consistent exceptional customer service. Value- Committed to deliver quality products for affordable prices. Growth- Promote personal development and professional growth for all team members. Family- Foster a family-like environment with guests and team members alike. Passion- Work with passion and enthusiasm every day.