HR Assistant

HR Transaction Specialist/HR Assistant This position operates within the central HR Shared Services department and is responsible for supporting diverse workforce administration processes, including transfers, salary changes, promotions, and terminations. The role ensures timely, accurate, and responsive services to support employees and managers with processing transactions, updating employee records, auditing data, HR forms, and other related HR processes. The Transaction Specialist serves as a subject matter expert regarding the Internal Service Request, Employment Actions, Organizational Management Tool, Employee Self Service, and the PA/OM functions of SAP and associated workflow. Responsibilities: Provide timely, accurate, and responsive services to employees and managers on critical Shared Services transactions that support data and processing accuracy. Process a high volume of transactions using standard operating procedures and guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications, and related activities. Maintain regular payroll system input by processing relevant employee lifecycle transactions, such as personal data, terminations, benefits data, and compensation details. Perform data entry quality control procedures to ensure accurate and timely processing of all HR job transactions according to established policies and procedures. Execute HR Operational processes including HR transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms, and general HR policy information. Ensure that all inquiries and concerns are resolved timely and accurately, offering exceptional customer service. Conduct real-time, daily, weekly, and monthly audits of HR transactions to ensure conformance and accuracy with established procedures. Resolve cases and processing work with a high level of customer focus. Review and resolve audits of HR and Benefit data routinely, working with HR points of contact and internal customers to resolve data integrity issues. Maintain confidentiality of all data and compliance, in accordance with state and federal laws. Maintain HR records to ensure compliance with HR recordkeeping regulations and best practices. Escalate any unique situations or challenges to supervisors or team members for further assistance. Perform other duties as assigned. Essential Skills: Human resources Administrative support Customer service HR administration HR support HR systems ERP - SAP or Workday Data entry Administration Additional Skills & Qualifications: High School Diploma or graduation equivalent Two years' experience working in a call center or HR environment Associates degree in HR, Business, or Information Systems preferred ERP experience (preferably with SAP or Workday) Knowledge of HR laws and regulations Knowledge of HR policy and procedures Work Environment: This role requires working 37.5 hours per week, Monday through Friday from 8:30 am to 5:00 pm, with two days mandatory in the office, including every Tuesday. Job Type & Location: This is a Contract position based out of Baltimore, MD. Pay and Benefits: The pay range for this position is $29.00 - $29.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a hybrid position in Baltimore, MD. Application Deadline: This position is anticipated to close on Sep 4, 2026.