Territory Manager - Personal Lines

The salary range for this position is $55,132.00 - $138,790.00 per year, plus bonus and benefits. Pay is salary based on location, education, experience and other factors. This is a remote role ideal for candidates residing in Central Ohio. The role requires travel primarily throughout Ohio. The position includes a company vehicle and reports to a Regional Vice President, Personal Lines. Job Objective Represent the company to assigned agents. Develop a deep understanding of each agency’s operations and use effective agency management to drive profitable multi-line growth. Responsible for achieving annual sales objectives for the assigned territory using digital technology, face-to-face meetings, teleconferencing, and webinars. Essential Functions Manage sales opportunities with agents in a consultative framework through proactive outbound calls, agency visits, digital sales tools, and virtual webinars. Drive new business quote activity and production. Hold agencies accountable for building a quality book of business, managing production, profitability, and relationships. Partner with business teams to build and maintain sales plans and develop success plans with partner agencies to achieve production and profit goals. Work with Underwriters and Production Underwriters to understand, promote, and support each profit center’s objectives. Assist Regional Vice Presidents with prospecting, appointing, and onboarding new agencies. Meet with agency principals for development conversations, improve partnerships, and build relationships with agency staff. Provide training to agencies and new hires on Encova products, business processes, product rules, rating procedures, underwriting and binding guidelines, and policy forms. Effectively engage with CRM and other automated resources in a timely, thorough, and detailed manner. Hold others accountable for mutually beneficial outcomes and achieve target wallet shares and market shares in assigned territories. Analyze agency issues, determine appropriate responses, and resolve issues satisfactorily. Evaluate agency performance on profit and growth, hold agencies accountable for action plans and results. Communicate and deliver Encova’s value proposition for each line of business. Gather and share competitive intelligence, market changes, and competitive position. Coordinate Service Team meetings, support action plans, attend industry events, and travel overnight as required. Other Functions Non-essential functions: other duties as assigned. Knowledge, Skills and Abilities Minimum one year of sales experience or applicable industry experience (claims, underwriting, etc.). Bachelor’s degree and prior insurance experience preferred; equivalent education and experience considered. Strong phone presence with multiple outbound/inbound phone calls per day. Proficient with corporate productivity and web presentation tools including online meetings and video conferencing. Ability to multi-task, prioritize, and self-manage time. Experience with Microsoft Dynamics or similar CRM software preferred. Scheduling flexibility, including occasional irregular hours. Working knowledge of current business conditions, competition, and territory issues. Knowledge of insurance rules, regulations, policy, product, and service requirements. Strong verbal and written communication, formal and informal presentation skills. Strong consultative and negotiation skills with the ability to persuade and influence others. Ability to interpret carrier/agency reports and metrics, recognize trends, and use data for fact-based conversations. Demonstrated creativity and problem-solving skills. Benefits Health, Dental, & Vision insurance. Company-provided life & income protection plans. Incentive bonus program. 401(k) retirement plan with 100% company match up to 7% of annual salary. Paid time off, paid holidays, and floating holidays. Flexible work arrangements – hybrid and remote. Encova Insurance is an Equal Opportunity Employer and participates in E‑Verify. #J-18808-Ljbffr Encova Mutual Insurance Group.