Telecommunications Specialist

Telework Eligible

Yes

Major Duties

• Serves as Telecommunications Specialist with primary responsibilities as a technician managing worldwide voice infrastructure to include, soft phone and client applications.
• Serves as Telecommunications Specialist with primary responsibilities as a technician managing peripheral instruments or endpoints, local area networks, wide area networks, associated hardware and software.
• Provide support and services involving overall capabilities and operations of voice switching systems, including digital, analog and Voice over Internet Protocol (VoIP).
• Represents the Network and Telecommunications (NTS) Voices Services Branch Chief at inter-organizational meetings and conferences to investigate problems, establish procedures.
• Represents the Network and Telecommunications (NTS) Voices Services Branch Chief to provide technical information and advice for the Branch consistent with established policies and unit objectives.
• Serves as Primary NTS telephone control office (TCO), approving all installation and relocation requests for telephones and services.
• Analyzes system failure and other unusual system occurrences to isolate the source of the problem and determine whether the failure was caused by networks, software, hardware, or other factors.
• Initiates corrective action to restore operational service, including specified inter-trunk wide area backbone circuits.
• Maintains NTS CAIRS.net IP Discovery system, controlling and authorizing database changes in support of Enhanced 911 Emergency services.

Qualification Summary

To qualify for a Telecommunications Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Investigates, evaluates and determines requirements and diversified system capabilities for highly complex and sophisticated communications system in support of the worldwide missions of the activities serviced. Perform database management duties on Cable Assignment Information Retrieval System (CAIRS) and provisioning of telephone switching systems. Support recommendations establishing or improving the analog, digital and VoIP telecommunications systems supporting world-wide Department of Defense (DoD) and Agency's network access requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.