Clinic Assistant / Patient Care Coordinator

Now Hiring: Patient Care Coordinator

Celebrations Speech Group is seeking a full-time Clinic Assistant / Patient Care Coordinator to join our team. This role supports patient care coordination, insurance documentation, discharge workflows, and patient communication. The ideal candidate is organized, professional, detail-oriented, and comfortable working with families, therapists, and insurance companies.

Position Details

Position: Clinic Assistant / Patient Care Coordinator

Location: Hybrid, Stockton or Elk Grove, CA

Schedule: Monday through Friday, 9:00 AM to 6:00 PM PST

Employment Type: Full-time, non-exempt

Compensation: $21.00 to $23.00 per hour, based on experience and qualifications

About the Role

The Clinic Assistant / Patient Care Coordinator plays an important role in supporting patients, families, clinical team members, and administrative workflows. This position helps ensure timely communication, accurate documentation, and smooth coordination related to patient care, patient progress reports, and discharges.

Responsibilities Include

• Serve as a point of contact for patient care advocacy and patient-related communications.
• Communicate professionally with patients, families, therapists, and internal team members.
• Support patient discharge processes and follow applicable discharge procedures.
• Coordinate and track progress report deadlines for insurance companies.
• Submit progress reports and required documentation to insurance companies in a timely manner.
• Send reminders to therapists and clinical team members regarding report due dates and required documentation.
• Assist with authorization, reauthorization, and insurance-related communication as needed.
• Maintain accurate patient trackers, active client lists, and administrative documentation.
• Support verification of discharge documentation and patient chart completion.
• Respond to patient and family inquiries in a calm, professional, and service-oriented manner.
• Handle confidential patient information in accordance with HIPAA and company policy.
• Support front-office and back-office administrative tasks as needed.
• Complete other related duties as assigned by management.

Qualifications

• Prior experience in healthcare administration, patient coordination, insurance coordination, or a similar administrative role preferred.
• Strong written and verbal communication skills.
• Excellent organization, follow-through, and attention to detail.
• Ability to manage multiple deadlines and shifting priorities.
• Professional and compassionate communication style when working with patients and families.
• Comfortable using email, spreadsheets, patient trackers, and administrative systems.
• Ability to maintain confidentiality and follow HIPAA requirements.
• Ability to work independently while also collaborating with a team.

Benefits

Full-time employees may be eligible for:

• Medical, dental, and vision benefits
• Retirement savings plan with company match
• Cell phone reimbursement after 30 days of successful employment
• Employee discount perks and wellness-related resources
• Paid sick leave
• Mileage reimbursement for pre-approved business-related travel

Pre-Employment Requirements

Employment is contingent upon successful completion of applicable pre-employment requirements, which may include background check, reference checks, TB clearance, and verification of eligibility to work in the United States.

Equal Employment Opportunity Statement

Celebrations Speech Group is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Reasonable Accommodation

Celebrations Speech Group provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Applicants who need assistance or accommodation during the application process may contact the Company for support.

Flexible work from home options available.

At Celebrations Speech Group, we deliver personalized, evidence-based services in both educational and clinical settings. Our mission is to help individuals of all ages achieve their highest potential, with a focus on special education and therapy services. Whether in schools or our four brick-and-mortar clinics, we provide comprehensive support tailored to each person's unique needs. Our commitment to collaboration, empathy, and continuous development ensures that our staff and those we serve thrive in a supportive environment.