Business Systems Analyst 1

Business Systems Analyst

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. We are committed to supporting a diverse workforce that reflects the communities we serve. Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities. How your work would contribute to our organization and the Twin Cities region: As a Business Systems Analyst for the Bus Transportation Administration department, you will have the opportunity to develop standard operating procedures and training materials. You will also assist with research, data analytics and system testing.

This posting will be used to create an eligible list for 6 months.

What You Would Do In This Job

• Create standard operating procedures (SOP's) for HASTUS and iDash
• Create training materials and resources for HASTUS and iDash
• Use research and analytics to conduct projects to support the business needs of the department
• Assist with system testing and day-to-day operational tasks
• Reply to internal customer emails in a prompt manner
• Coordinate with other BSA's to divide tasks in a rapidly changing environment

What Education And Experience Are Required For This Job (Minimum Qualifications)

Any of the following combinations of experience in finance, economics, business administration, information systems, computer science, mathematics, statistics, or related field AND completed education in business systems analysis or closely related field:

• High school diploma with 4 years of experience
• Associate's degree and 2 years of experience
• Bachelor's degree with 0 years of experience

What additional skills and experience would be helpful in this job (desired qualifications):

• Experience in creating and modifying Python scripts
• Experience using MS reporting tools, including but not limited to Excel and MS PowerBI
• Modern SharePoint site administration experience
• Cloud storage or content management experience
• Experience in MS Power App and Power Automate
• Experience in SQL Database query
• Experience in a governmental or public-sector environment (Government Community Cloud)
• Advanced skill with Microsoft Teams, Video Conferencing Technology, and hybrid meetings
• Previous or current experience in a similar position
• Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees

What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of goals, operating procedures, workflow and regulations regarding departments functions.
• Knowledge of workflow analysis and simplification techniques.
• Intermediate computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point). Proficiency in the use of Crystal Reports or similar application preferred.
• Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or clients.
• Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
• Requires the skill to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information. Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

Additional Information

Union/Grade: Non-Represented/Grade F FLSA Status: Non-Exempt Safety Sensitive: No Work Environment: Work is performed in a standard office setting; hybrid. What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please email View email address on click.appcast.io.