Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in 1985, and over the years, I’ve been fortunate to build a team of six talented and dedicated professionals who truly feel like family. Before becoming an agent, I worked at a radio station, where one of my advertising accounts happened to be a State Farm manager — he saw potential in me and encouraged me to make the leap into agency. It was one of the best decisions I’ve ever made.

I have grown children and a love for staying active — in fact, I’ll be walking the Honolulu Marathon next month! Our office is dog-friendly, and as a proud Goldendoodle enthusiast, I love having our team’s office pup around to keep spirits high.

Community involvement is a huge part of who I am and what this agency stands for. I currently serve as President of the Rotary Club, sit on the local hospital board and foundation, and am an active Chamber of Commerce member. Our team also organizes community photo booths and stocks food shelves right from our parking lot to help local families in need.

We keep a relaxed and welcoming atmosphere in the office — no micromanaging, just accountability and trust. I offer flexible time off, generous PTO, health benefits, and a Simple IRA. Most importantly, I’ve built a long-standing, supportive team that thrives on collaboration and kindness.

I’m looking for team members who are driven yet empathetic — people who are coachable, positive, and enjoy taking initiative. If you’re hungry to grow, love connecting with others, and want to work in an environment that balances professionalism with heart, you’ll feel right at home here.

Location Address: Wadena, MN 56482

At Jolene Johannes - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.