Front Office Assistant- Breast Health Center
Trinity Health
Job Title
Performs a variety of front office duties for the medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into computer system. Collect Copays and balances due. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning and send outs as required.
Position Requirements:
Education: High school graduate or GED equivalent required.
Experience: Minimum of 1 year front office and/or medical records experience in physician office or similar setting required.
Special Qualifications: Must be able to use a computer and be familiar with Medical Office programs including EMR systems, EPIC experience strongly preferred. Basic knowledge of Microsoft Office and internet applications required. Basic knowledge of medical terminology required. Must possess excellent interpersonal and customer service skills.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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